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Managing Agents

An AI agent is a type of non-human identity that represents entities leveraging large language models (LLMs) to perform tasks on behalf of users or other systems. Agentic Fabric provides an agent registry of the enterprise, endpoint, and browser agents used throughout your organization. On this page, you can review the ownership of agents, organize them by business apps, and access an agent’s identity graph.

Viewing the Agent Registry

  1. Go to Agentic Fabric.

  2. From the navigation menu, go to the Non-Human Identities section and select Agents.

On the Agents page, you can review the following information about each agent:

  • Owners: Review the agent’s primary owner and additional owners.
  • Agent Type: Indicates whether the agent is an enterprise, browser, or endpoint agent.
  • Business App: The business app the agent is associated with. The business app may display a warning if the app is unsanctioned by your organization.
  • Status: Indicates whether the agent is active or inactive.

Viewing an Agent's Details

You can access an AI agent’s details page to view additional data about the agent, including its attributes, user entitlements, and change history.

To access an agent’s details page:

  1. Go to Agentic Fabric.

  2. From the navigation menu, go to the Non-Human Identities section and select Agents.

  3. Find and select an AI agent to view its details page.

From this page, you can perform the following actions:

  • View and copy the agent's attributes in the Details tab.
  • View the user entitlements that grant identities access to the agent in the Details tab. You can also select a user entitlement to view further information about it, including the identities that receive access to the agent through the user entitlement.
  • Review the agent’s identity graph in the Access tab.
  • Review the entitlements assigned to the agent's correlated non-human accounts in the Access tab.
  • View and update the non-human accounts correlated to the agent in the Accounts tab.
  • Review changes in the Change History tab.
  • Update the agent by selecting the Actions menu in the upper-right corner of the page.

Accessing an AI Agent’s Identity Graph

You can visualize an AI agent’s relationships to access items in its identity graph.

  1. Go to Agentic Fabric.

  2. From the navigation menu, go to the Non-Human Identities section and select Agents.

  3. Find or search for an agent.

  4. Select the View in Identity Graph icon .

You can now review the agent’s relationships to access items and identify possible risks through a visualization.

Updating AI Agents

You can update an AI agent’s attributes.

  1. Go to Agentic Fabric.

  2. From the navigation menu, find the Non-Human Identities section and select Agents.

  3. Find the agent that requires updates and select Actions > Update Agent.

  4. Update the AI agent's attributes.

  5. Select Save to update the AI agent.

Activating AI Agents

You can activate AI agents on the following sources:

To activate AI agents:

  1. Go to Agentic Fabric.

  2. From the navigation menu, go to the Non-Human Identities section and select Agents.

  3. Find the agent that you want to activate and select Actions > Activate Agent.

  4. If your request requires approval, enter the business justification for activating this agent in the Comment field and select Request.

  5. If your request does not require approval, select Activate. The AI agent becomes active on the source.

    If you submitted a request, you can track its status the Agent Requests page in your Request Center. You’ll also receive email notifications about the request throughout its approval and provisioning process.

    If your request is approved, the agent is activated on the source. If your request is denied, no action is taken on the agent.

Deactivating AI Agents

You can deactivate an agent on the following sources:

To deactivate AI agents:

  1. Go to Agentic Fabric.

  2. From the navigation menu, go to the Non-Human Identities section and select Agents.

  3. Find the agent that you want to deactivate and select Actions > Deactivate Agent.

  4. If your request requires approval, enter the business justification for deactivating this agent in the Comment field and select Request.

  5. If your request does not require approval, select Deactivate. The agent is deactivated on the source.

    If you submitted a request, you can track its status the Agent Requests page in your Request Center. You’ll also receive email notifications about the request throughout its approval and provisioning process.

    If your request is approved, the agent is deactivated on the source. If your request is denied, no action is taken on the agent.

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