Identities Overview
In Identity Security Cloud, users of your organization's IT systems are represented by identities, which are created when you aggregate accounts from your authoritative sources. Each identity contains attributes that provide information about the user. This could be identifying information, such as first name, last name, and email, as well as information that describes their relationship to the organization, such as manager name, department, or job title. Each identity also shows the access the user has in your enterprise through their accounts, roles, and entitlements.
You can manage the identities in your organization's tenant by:
- Reviewing an identity's status and resolving any errors.
- Keeping an identity up to date by reviewing their user levels, enabling and disabling the identity as needed, and performing other actions.
- Viewing detailed information about an identity in its control panel.
- Reviewing an identity's access history to ensure its actions are consistent and do not pose security risks.
Depending on your tenant's configuration, you may work with the following types of identities:
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Identities that represent humans in your organization. These identities are the most common and often include employees, contractors, and outside vendors.
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Identities that represent robotic processes (bots) or service accounts with access to your enterprise systems.
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Machine identities created through the Machine Identity Security and Agent Identity Security products. Machine identities include application identities and AI agent identities.
Important
Unless indicated otherwise, references to identities throughout the Identity Security Cloud documentation refer to persons and machines. Machine identities are referred to only in documentation specific to Machine Identity Security and Agent Identity Security.
For pricing information on identities, refer to SailPoint Customer Agreements Definitions and Additional Terms.
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