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Tracking Requests

After you request access to an item, you may be wondering what's the status of your request. You can track your requests from the following locations.

Dashboard

  1. Go to your Dashboard.

  2. View the Pending Requests tile. Your total number of pending access requests and the date of your last request are displayed here. Select the tile to view additional information about these requests.

Request Center

  1. From the navigation menu, select Request Center > My Requests.

  2. Select the type of request from the left panel. Your requests and their statuses are displayed.

For each request card, you can:

  • Select Cancel Request to cancel a pending request.

  • Select Read comments icon to review comments on a request.

  • Hover over the access request ID, then select the Copy icon to copy an ID to provide to an admin.

You can also select Details on a request card to see more details in the Request Status Tracker.

Request Status Tracker

  1. From the navigation menu, select Request Center > My Requests.

  2. Select the type of request from the left panel.

  3. Select Details for one of your requests. The Request Status Tracker appears to the right with details about each step in the review process.

    A request workflow in the Request Status Tracker.

    You can also see any errors that may have occurred during the request process.

    To cancel a request that is pending approval, select Cancel Request.

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