Skip to content

Managing Account Deletion Requests

As an administrator, you can set approval processes for account deletion requests to mitigate possible risks.

Setting Approval Process for Deletion Requests

You can define the approval process for the deletion of human and uncorrelated accounts. By default, approval settings are enabled, and the source owner is the designated reviewer.

  1. Go to Admin > Connections > Sources.

  2. Select the source you want to configure.

  3. In the Account Management section, select Approval Settings.

  4. In the Account Deletion Requests panel, ensure the Requires Approval option is enabled.

  5. In the Approvers section, choose whether the request will be reviewed by a single approver or multiple approvers:

    • Single Approver

      • Select Single from the Approval Type field.

      • Select the type of reviewer from the Reviewer Category field.

        If Governance Group is selected, choose the governance group to review the request. Only one identity in the governance group is required to approve the request.

    • Multiple Approvers

      • Select Multi-Step from the Approval Type field.

      • In the Reviewers section, select Add Reviewer.

      • Configure the approval policy by taking the following actions:

        • Select the types of reviewers from the Reviewer Category fields.

          If Governance Group is selected, choose the governance group to review the request. Only one identity in the governance group is required to approve the request.

        • Add additional reviewers by selecting Add Approver.

        • Remove reviewers by selecting the Delete icon .

        • Move a reviewer’s tile to change the order the approvers will review the request.

          Note

          All reviewers must approve the request for the deletion to be approved. If one reviewer denies the user’s request, the request is denied.

  6. Select Save to save the approval process.

    If the approval process requires changes, select Edit Approvers. You can add or remove approvers and rearrange the order in which they will review the request.

  7. Choose whether comments are required when reviewers approve or deny account deletion requests.

  8. Select Save to save these approval settings.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.