Viewing Cloud Access
After connecting your cloud service providers and marking the cloud-enabled entitlement types, SailPoint CIEM can display the effective access identities have to your cloud infrastructure, the unused management activity from the past 90 days, and the specific resources your identities can access.
Non-admin users must have the Cloud Gov User permission to view and approve SailPoint CIEM account entitlements. Refer to User Level Permissions and User Level Matrix.
Viewing Effective Access
When you include cloud-enabled entitlements in certification campaigns, your certifiers can view how identities are receiving access, as well as details like the last level of access and type of action taken on the resource.
Access paths display between scoped objects like groups, policies, and projects granting the user access to the selected resource. This includes the direct access granted by the entitlement or all access paths to the resource. The access granted by the entitlement is highlighted.
If a user has multiple of the same type of access at the same scope, such as multiple role assignments that lead to the same management group, your certifiers can select the node 
to display the access leading to the resource.
Refer your certifiers to Viewing Cloud Access Details in the User Help for guidance on reviewing cloud-enabled entitlements.
AWS CloudTrail Limitations
Some CloudTrail entries delivered by AWS services do not contain the Resource attribute, which is used to display the last activity on an AWS resource in a certification campaign. Your certifiers will still see how the resource was accessed, but may not have full activity data details.
Excluded GCP Asset Types
SailPoint CIEM displays the effective and last access data for supported GCP asset types except:
anthos.googleapis.com/ConnectedCluster |
dlp.googleapis.com/DlpJob |
networkconnectivity.googleapis.com/PolicyBasedRoutes |
bigquerymigration.googleapis.com/MigrationWorkflow |
firebase.googleapis.com/FirebaseAppInfo |
networkservices.googleapis.com/EdgeCacheKeyset |
compute.googleapis.com/RegionDisk |
firestore.googleapis.com/Database |
networkservices.googleapis.com/EdgeCacheOrigin |
containerregistry.googleapis.com/Image |
identity.accesscontextmanager.googleapis.com/AccessLevel |
networkservices.googleapis.com/EdgeCacheService |
dialogflow.googleapis.com/KnowledgeBase |
identity.accesscontextmanager.googleapis.com/AccessPolicy |
sqladmin.googleapis.com/Instance |
dialogflow.googleapis.com/LocationSettings |
identity.accesscontextmanager.googleapis.com/ServicePerimeter |
Viewing SailPoint CIEM Event Logs
When your cloud access data is pulled into Identity Security Cloud, you can use Search to view logs about SailPoint CIEM events. You can use these error logs to troubleshoot your GCP, AWS, Microsoft Entra ID, and Okta configurations.
-
actor.name:CIEM_SYSTEM- Allows you to view events generated by the SailPoint CIEM system. -
type:CIEM_SOURCE_MANAGEMENT- Allows you to view events related to SailPoint CIEM source management. -
type:CIEM_TEST_CONNECTION- Allows you to view logs of test connection successes and failures.
Viewing Unused Cloud Management Activity
You can download the Unused Cloud Management Activity report to view information from the past 90 days about the unused actions, entitlements, and services of identities in your AWS, Azure, and GCP cloud environments. IAM admins can use this report to optimize entitlements and collaborate with cloud admins to refine cloud policies.
To download the report:
- Go to Search.
- Select the Reports icon
in the toolbar. - Select Unused Cloud Management Activity to generate the report.
- Select Download at the bottom of the browser to download the .zip file.
When you extract the .zip file, you can view reports for each CSP listing the unused actions, services, and entitlements.
Reading Unused Management Activity Reports
The Unused Cloud Management Activity report includes 9 CSVs detailing the unused actions, services, and entitlements for each CSP. Data covers the past 90 days, or activity since the onboarding to SailPoint CIEM if added fewer than 90 days ago.
Data-plane and read actions are not included. Reports are overwritten with new data daily on an asynchronous schedule.
Report Limitations
To account for limitations in creating a list of management actions from cloud audits, SailPoint CIEM excludes AWS
data plane and GCP Read actions from the report. This may result in some data access actions being marked as unused. Before making decisions based on the report, verify the unused access action is not a data action.
Each report includes the following fields:
| Field | Description |
|---|---|
| AccountCloudName | The cloud service provider the identity came from (Azure, AWS, GCP, Okta). AWS Identity Center accounts are listed under the AWS AccountCloudName as N/A. |
| AccessCloudName | The cloud service provider where the access is granted. |
| AccountId | The ID associated with the identity in their cloud service provider. This includes all identities in SailPoint CIEM with unused access. Users from the AWS Identity Center directory are identified with a UUID. AWS IAM users are identified with an AWS ARN. |
| The email associated with the identity. Users created in AWS will have blank email fields as they are not required to add email addresses. |
|
| AccountDisplayName | The human readable name associated with the account. |
Each report contains additional fields:
Action Report
Management-plane permissions for an identity that have not been used according to SailPoint CIEM activity processing.
| Field | Description |
|---|---|
| Action | The permission unused by the identity based on the last 90 days of activity, or activity since the time of onboarding to SailPoint CIEM if added less than 90 days ago. |
| Service | The CSP service associated with the unused action. |
Service Report
Services where all management-plane permissions associated with the service were unused by the identity. Services where some access is used by the identity are not included, even if some actions were left unused.
| Field | Description |
|---|---|
| Service | The cloud service provider service associated with the unused action. |
| CloudSourceNativeId | The ID used by the CSP parent source where the resource exists. AWS - ManagementAccountId Azure - AzureTenantId GCP - OrganizationId |
| CloudSubSourceNativeId | The subsource where the resource is. AWS - AccountId Azure - N/A GCP - N/A |
| CloudSourceDisplayName | The source display name of the CSP associated with the account. AWS - Management Account Name, N/A for non-organizational accounts Azure - Azure Tenant Name GCP - GCP Tenant Name |
| CloudSubSourceDisplayName | The subsource display name. AWS - Account name will be N/A for non-organizational accounts. Azure - N/A GCP - N/A |
Entitlement Report
Entitlements that contained one or more unused services. This can help identify entitlements that are too broad and can be revised to craft smaller least-privilege entitlements.
| Field | Description |
|---|---|
| EntitlementId | The ID used by the CSP for the SailPoint CIEM entitlement the identity has been granted. AWS - The AWS ARN of the policy granted to the identity and the relevant statement ID within that policy in the format <policy arn>|<statement id> Azure - The RoleAssignment, RoleAssignmentScheduleInstance (PIM) or RoleEligibilityScheduleInstance (PIM) ID that has mapped the permissions to the given identity. GCP - The policy (scope of the entitlement) and Role that grant permissions in the format <policy id>:<role id> |
| CloudSourceNativeId | The ID of the CSP parent source where the account exists. AWS - ManagementAccountId Azure - AzureTenantId GCP - OrganizationId |
| CloudSubSourceNativeId | The subsource where the resource is. AWS - AccountId Azure - N/A GCP - N/A |
| CloudSourceDisplayName | The source display name of the CSP associated with the account. AWS - Management Account Name, N/A for non-organizational accounts Azure - Azure Tenant Name GCP - GCP Tenant Name |
| CloudSubSourceDisplayName | The subsource display name. AWS - Account name will be N/A for non-organizational accounts. Azure - N/A GCP - N/A |
Viewing Cloud Resource Access
You can download the Cloud Resource Access report to view the services and resources identities can access in each of your connected SailPoint CIEM sources. Reports are divided by service and are updated once per day on an asynchronous schedule.
To download the report:
- Go to Search.
- Select the Reports icon in the toolbar.
- Select Cloud Resource Access to generate the report.
- Select Download at the bottom of the browser to download the .zip file.
When you extract the .zip file, you can view reports of the access identities have to your cloud resources.
Reading Cloud Resource Access Reports
Each Cloud Resource Access report includes the following fields about the resources the identity can access.
Note
The Email, DisplayName, AccountStatus, Manager, and Department columns may be empty if there is an uncorrelated account that can access resources or if those values are not set for an identity (correlated or uncorrelated).
| Field | Description |
|---|---|
| ResourceId | The ID associated with the resource in the cloud service provider. |
| ResourceType | The type of resource. |
| ResourceName | The name of the resource. |
| The email of the correlated identity who can access the resource. | |
| DisplayName | The human readable name associated with the correlated identity. |
| AccessLevel | The level of access, Read, Write, or Admin, the identity has to that resource. |
| AccountSourceType | The cloud service provider the account originated from. SailPoint CIEM supports federated AWS access from Okta and Azure accounts. AWS Identity Center users are identified with a UUID. AWS IAM users are identified with an AWS ARN. |
| AccountStatus | The status of the account at the last time of processing. Enabled - The account is enabled and the user can access it. Disabled - The account is disabled, and the user cannot access it, but the identity is not disabled in Identity Security Cloud. This can occur when an administrator disables the account or when the user's lifecycle state changes. Locked - The account is locked. This may occur when someone has entered an incorrect password for the account too many times. Pending - The account is updating. |
| AccountId | The account ID from the cloud service provider for a given account. Resource access reports lists all known accounts in SailPoint CIEM that have resource access even if the account is not correlated to an identity. |
| Service | The service the resource belongs to. |
| ResourceAccountName | The sub source where the resource belongs. This value will be N/A for Azure and GCP resources that are directly at the AzureTenantId or OrganizationId level. AWS - AccountId Azure - SubscriptionId GCP - ProjectId |
| CloudSourceNativeId | The ID of the CSP parent source where the resource exists. AWS - ManagementAccountId Azure - AzureTenantId GCP - OrganizationId |
| CloudSubSourceNativeId | The subsource where the resource is. This value will be N/A for Azure and GCP resources that are at the AzureTenantId or OrganizationId levels. AWS - AccountId Azure - Subscription Id GCP - ProjectId |
| Manager | The manager of the identity with resource access. |
| Department | The department of the identity with resource access. |
Viewing Cloud Scope Status
You can download the Cloud Scope Status Report to view the authentication and authorization errors SailPoint CIEM encountered when pulling data from your selected cloud scopes. API errors are deduplicated and aggregated, but the daily count and last seen timestamp, error messages, and trace IDs are preserved to track the error frequency and context.
Reports are divided by cloud source type and cloud source native ID. They are updated once per day on an asynchronous schedule.
To download the report:
- Go to Search.
- Select the Reports icon in the toolbar.
- Select Cloud Source Scope Status to generate the report.
- Select Download at the bottom of the browser to download the .zip file.
When you extract the .zip file, you can view reports of the authentication and authorization errors found in cloud scopes. If no authorization or authentication errors were encountered, the .csv will be empty.
Reading Cloud Scope Status Reports
Each Cloud Scope Status report includes the following fields:
| Field | Description |
|---|---|
| Api | The API invoked by SailPoint CIEM while running into authentication or authorization errors. If the error is an ActivityCollectionError, it will display the activity. If the ErrorType is InventoryCollectionError, it will display the service type or resource type, unless the error context is unaware of the resource, such as authorization errors during the initialization phase, then it will show the service name. |
| CloudSourceType | The cloud service provider where the account originated from (Azure, Okta, GCP, AWS) |
| CloudSourceNativeId | The native ID of the CSP parent source where the resource exists. AWS - ManagementAccountId Azure - AzureTenantId GCP - OrganizationId Okta - OrgUrl |
| CloudSubSourceNativeId | The subsource where the resource is. This value will be N/A for Azure and GCP resources that are at the AzureTenantId or OrganizationId levels. AWS - AccountId Azure - Subscription Id GCP - ProjectId Okta - N/A |
| Service | The service the resource belongs to. |
| ResourceRegion | The AWS region where the resource is located. This value will be N/A for Azure, GCP, and Okta resources. AWS resources that are not region-specific will also display N/A. |
| ResourceType | Type of the resource the API tries to collect, such as a policy. Populated only for InventoryCollectionError and when the error context is aware of the resource type. |
| ErrorType | ActivityCollectionError or InventoryCollectionError. |
| ErrorStatusCode | HTTP status code of the error, like 400, 401, and 403. |
| ErrorCount | The number of times the error record was seen in the last 24 hours. |
| LastTimestamp | The last time the error record was seen. |
| LastErrorMessage | The last error message received by the API. |
| LastTraceId | The trace ID of the last error received by the API. |
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