SailPoint for Slack

SailPoint for Slack provides users access to corporate resources anytime, anywhere right from Slack. Users are distributed worldwide, and the number of applications used are constantly increasing. The lines between who can access these applications and who should access these applications are increasingly getting blurred. SailPoint for Slack enables users to get the access they need to stay productive right from within the tool they use the most, all while maintaining strict governance and compliance controls.

With SailPoint for Slack, users can:

Make role or application requests right within Slack using the shortcuts button
Cancel an access request if they don't need it
Approve or deny new access requests and add comments if needed
Get notified when an access request is approved or denied along with comments

Administrator privileges are required to do the following:

Receive certification campaign notifications

Installing Slack for Identity Security Cloud

To install Slack for Identity Security Cloud:

Select Add to Slack from the SailPoint for Slack landing page.
Enter your Identity Security Cloud tenant name and select Submit.
Accept the Slack Scopes. You will receive an installation success message.
You should now see the SailPoint App when you go to your Slack workspace.

Note

Only the Slack administrator of your organization can uninstall Slack for SailPoint Identity Security Cloud.

Logging in to Slack for SailPoint Identity Security Cloud

Open the SailPoint app.
In the Message box, type /sailpoint login and press Enter.
Select Connect. You will be redirected to SailPoint Identity Security Cloud.
Enter your credentials. You will be redirected to Slack. If you aren't automatically redirected, log in to Slack manually. You can now use the SailPoint app in Slack.

Creating an Access Request

Access requests can be created from the Message tab. This can either be done using the attachments and shortcuts button in the message box or by typing commands into the message box.

Creating an Access Request Using the Attachments and Shortcuts Button

To create an application access request from the Messages tab:

Select the icon in the message box.
Scroll or begin typing a keyword in the search field to select Create an access request with SailPoint.
From the access request window, select Application.
Select the application to which you are requesting access. Type or scroll to select an access profile for which you are requesting access, and add a comment about the request if needed.
Select Submit.

To create a role access request from the Messages tab:

Select the icon in the message box.
Scroll or begin typing a keyword in the search field to select Create an access request with SailPoint.
From the access request window, select Role.
Select the role to which you are requesting access. Type or scroll to select an identity for which you are requesting access, and add a comment about the request if needed.
Select or type a date to set an expiration date for the role access.
Select Submit.

Creating an Access Request Using Commands

To create an application access request from the Messages tab:

In the message box, type the /Sailpoint create command and press Enter.
From the Access Request window, select Application.
Select the application to which you are requesting access. Type or scroll to select an access profile for which you are requesting access, and add a comment about the request if needed.
Select Submit.

To create a role access request from the Messages tab:

In the message box, type the /Sailpoint create command and press Enter.
From the Access Request window, select Role.
Select the role to which you are requesting access. Type or scroll to select an identity for which you are requesting access, and add a comment about the request if needed.
Select or type a date to set an expiration date for the role access.
Select Submit.

Reviewing Pending Requests

You can cancel your pending access requests or review access requests made by others that require your approval. This can either be done from the Home tab or through the Messages tab through notifications.

Reviewing Pending Requests from the Home Tab

To cancel your pending request:

Select My requests.
Identify the request you would like to cancel and select Cancel. Add a comment with the reason for cancellation if needed.
Select Submit.

To review pending approvals:

Select My approvals.
Identify the request you want to review. Select the Approve or Deny option. Provide a comment if necessary, then select Submit. Select the X to return to the list of pending requests.

Reviewing Pending Requests from the Messages Tab

As a Requester, you receive a notification any time you create a request. As a Reviewer, you receive a notification every time a new request is submitted by a requester in the SailPoint app or Identity Security Cloud service.

To review your request using the Messages tab:

Receive the Request Submitted notification.
Select Cancel Request on the notification.

To review an approval request using the Messages tab:

Receive the Request Submitted notification.
Select Approve or Deny on the notification.

Resetting Your Password

You can reset your password from the Messages tab using commands or using buttons on the Home tab.

To reset your password from the Messages tab:

In the Message box, type the /Sailpoint reset command and press Enter. You will be redirected to a browser to complete your password reset.

To reset your password from the Home tab:

From the Home tab, select Help & Feedback.
Select Reset Password. You will be redirected to a browser to complete your password reset.

Notifications

The SailPoint app will provides several notifications through the Messages tab. Some are only sent to Admins. Below is a list of notifications you can receive from the SailPoint app:

Request submitted. Actionable: You can cancel the request.
Request canceled
Request approved
Request denied
New access request for review. Actionable: You can approve or deny request.
- Certification campaign notifications (Admin only)
- Certification campaign generated
- Certification campaign activated
- Certification campaign signed off
- Certification campaign ended

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.