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VA Pinned Component Expiration Email Template

The VA Pinned Component Expiration email notifies a user when their pinned virtual appliance cluster component is about to expire.

Name: VA Pinned Component Expiration

Subject: REMINDER: Pinned VA cluster component $processName $processVersion will expire on $versionPinExpiry

Body:

<p>Dear recipient,<p><br>
<p>The pinned version <b>$processVersion</b> of the <b>$processName</b> virtual appliance cluster component will expire on <b>$versionPinExpiry</b>.</p>
<p>Pinned VA versions do not receive updates. Falling behind in certain VA updates may limit access to SailPoint support for the VA.</p>
<p>You have the following options to manage the upcoming expiration:</p>
<ul>
    <li><b>Do Nothing</b> - If you no longer require a specific version, allow the pin to expire, and the cluster will automatically update to the latest version.</li>
    <li><b>Request Extension</b> - If you need more time on the pinned version, contact SailPoint Support to request an extension.</li>
    <li><b>Request Pin Removal</b> - If you no longer need the pinned version, contact SailPoint Support to remove the pin.</li>
</ul>
<p>Time remaining until expiration: <b>$timeToExpiry</b>.</p>
<p>Thanks,<br>The $PRODUCT_NAME Team</p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
processVersion String The version of the pinned cluster component
processName String Name of the pinned cluster component
versionPinExpiry String Date the pinned cluster version will expire
timeToExpiry String Time remaining until the pinned cluster version expiration

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