# Just-In-Time Access Deprovisioning Failed Template

The Just-In-Time Access Deprovisioning Failed email is sent to administrative recipients when a Just-In-Time access deprovisioning attempt does not succeed and the user's privileged access may remain active. The primary recipient is the Source or Application Owner. If the Source and Application Owner are not available, the primary recipient fallbacks to the Org Admin.

**Name**: Just-In-Time Access Deprovisioning Failed

**Subject**: Just-In-Time Deprovisioning Failed for ${entitlementName}

**Body**:

```

Dear $__recipient.name, 
Just-In-Time deprovisioning failed for entitlement ${entitlementName} for identity ${identityName}.
The user's access may still be active. Please review to block or revoke the access in $__global.productName.
#if($activationUrl)
Manage Just-In-Time access <a href="$activationUrl" target="_blank">here</a>.
#end
Please contact ${ownerName} if you have any questions.
 Thanks, The $__global.productName Team

```

## Attributes

--8<-- "includes/version2-plus.md"

|   Name  |   Type  	|                    Description                 |
|------- |:-------:	|------------------------------------------------|
| activationUrl | String | The URL to the Just-In-Time access UI for review.
| entitlementName  | String | The name of the entitlement that failed deprovisioning. |
| identityName | String | Display name of the user whose Just-In-Time access may still be active.|
| ownerName | String | Display name of the owner or admin contact for escalation and follow-up. |
| recipient.name | String | Display name of the administrative recipient for this email notification. |

Just-In-Time Access Deprovisioning Failed Template

The Just-In-Time Access Deprovisioning Failed email is sent to administrative recipients when a Just-In-Time access deprovisioning attempt does not succeed and the user's privileged access may remain active. The primary recipient is the Source or Application Owner. If the Source and Application Owner are not available, the primary recipient fallbacks to the Org Admin.

Name: Just-In-Time Access Deprovisioning Failed

Subject: Just-In-Time Deprovisioning Failed for ${entitlementName}

Body:

Dear $__recipient.name,<br/><br/>
<p>Just-In-Time deprovisioning failed for entitlement <strong>${entitlementName}</strong> for identity <strong>${identityName}</strong>.</p>
<p>The user's access may still be active. Please review to block or revoke the access in $__global.productName.</p>
#if($activationUrl)
<p>Manage Just-In-Time access <a href="$activationUrl" target="_blank">here</a>.</p>
#end
<p>Please contact ${ownerName} if you have any questions.</p>
<br/>Thanks,<br/>The $__global.productName Team<br/>

Attributes

This email template uses version 2 global variables and the following template-specific attributes:

Name	Type	Description
activationUrl	String	The URL to the Just-In-Time access UI for review.
entitlementName	String	The name of the entitlement that failed deprovisioning.
identityName	String	Display name of the user whose Just-In-Time access may still be active.
ownerName	String	Display name of the owner or admin contact for escalation and follow-up.
recipient.name	String	Display name of the administrative recipient for this email notification.

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