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Certification Due Reminder Email Template

The Certification Due email is sent weekly to remind a reviewer to complete their unfinished active certifications, beginning one week after the certification is started. This email will not be sent after the certification deadline has passed.

If the certification was started after 8:00 PM EST, the weekly reminder will not start until the following day.

Notes

  • You can also contact reviewers directly at any time from the certification's status page. For details, see Campaign Status Reports.
  • If you create a certification campaign that is fewer than seven days long, your reviewers do not receive reminder emails. It is not possible to edit this schedule.
  • The global {user.name} variable cannot be used in this template.

Name: Certification Due Reminder

Subject: Reminder: Certification needs your attention

Body:

<p>Dear $__recipient.name,<br><br></p>
<p>The certification $campaign.name is still open and needs to be completed. This certification must be finished by $__dateTool.toDate("yyyy-MM-dd'T'HH:mm:ss.SSSXXX",$campaign.deadlineDate).</p>
<p>Click <a href="$identityNowUrl/ui/d/certifications-review/certification/gov_${certification.id}">here</a> to complete the certification.</p>
<p>Thanks</p>

Attributes

This email template uses version 2 global variables and the following template-specific attributes:

Name Type Description
campaign Object Campaign object detailing information about the campaign.
campaign.activationDate String The string formatted date for when the campaign was activated.
Example: 2026-05-23T04:59:59.999Z
campaign.deadlineDate String The string formatted date for when the campaign is due.
Example: 2026-05-23T04:59:59.999Z
campaign.description String The campaign description.
campaign.id UUID The campaign ID.
campaign.name String The campaign name.
campaign.reviewerType String (enum) The reviewer type of the campaign.
campaign.type String (enum) The type of campaign.
certification Object Certification object detailing information about the certification.
certification.id UUID Certification ID.
certification.name String Certification name.
certification.reviewerName String The name of the certification reviewer.
certification.reviewerType String (enum) The type of the reviewer of the certification.
certification.signDate String The string formatted date for when the certification was signed.
Example: 2026-05-23T04:59:59.999Z
certification.totalItems Number Number of items in the certification.
certification.totalSubjects Number Number of subjects in the certification.
lastReminderDate String The string formatted date for when the last reminder was sent.
Example: 2026-05-23T04:59:59.999Z
nextReminderDate String The string formatted date for when the next reminder will be sent.
Example: 2026-05-23T04:59:59.999Z
recipientId String The ID of the recipient of the email.

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