Approval Request Timeout Email Template

Sent to the approval requester and approvers when no resolution has been reached for an approval request since instantiation based on an admin-configured number of days.

Name: Approval Request Timeout

Subject: An approval request has exceeded the allotted time limit

Body:

<p>Dear ${__recipient.name},</p> 
<p>An approval request for $approvalName that was submitted #if($requestee.name != '' && $requestee.identityID  == $__recipient.id) on your behalf by $requester.name #elseif($requestee.name != '') by $requestee.name #elseif($requester.identityID == $__recipient.id) by you #else by $requester.name #end has timed out after failing to reach a resolution after $timeoutDays days and is now closed.</p>  <p>#if($requestee.identityID == $__recipient.id || $requester.identityID == $__recipient.id) To review your approval requests or to create a new one, please go to: $__global.productUrl/ui/d/request-center/my-requests #else To review approval requests that are assigned to you, please go to: $__global.productUrl/ui/d/approvals/$type #end</p>
<br/>Thank you,<br/> The ${__global.productName} Team<br/>

Attributes

This email template uses version 2 global variables and the following attributes:

Name	Type	Description
RecipientIDs	Array	An array of Identity ID strings correlating to each of the users that are being notified on this approval request timeout.
ApprovalName	String	Name of an approval request describing what the request is for.
Requester	Identity	The user who is requesting the approval.
Requestee	Identity	The user for whom access is being requested.
TimeoutDays	String	How many days elapsed from the time an approval request was created to the point in time that the request timed out.
Type	String	Approval request type.

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