Work Reassignment Updated Email Template
When a new work reassignment configuration is saved, both the user whose work is being reassigned and the person who will receive the work assignments are notified. This Work Reassignment Updated email template is used if the new configuration overrides an existing configuration for the same user and work type. If it doesn't, the Work Reassignment Created email is sent instead.
Name: Work Reassignment Updated
Subject: New Automatic Reassignment for ${newConfig.reassignedFromName}
Body:
#set($_startDate = $__dateTool.toDate("yyyy-MM-dd'T'HH:mm:ss", ${newConfig.startDate}))
#set($_formattedStartDate = $__dateTool.format("EEEEE, MMMMM dd, YYYY", $_startDate))
#set($_endDate = $__dateTool.toDate("yyyy-MM-dd'T'HH:mm:ss", ${newConfig.endDate}))
#set($_formattedEndDate = $__dateTool.format("EEEEE, MMMMM dd, YYYY", $_endDate))
${modifiedByName} has configured automatic reassignment of ${configType} from ${reassignedFromName} to ${reassignedToName} starting on ${_formattedStartDate} #if( ${endDate} != "0001-01-01T00:00:00Z") and ending on ${_formattedEndDate}. #else with no end date. #end
Attributes
The details which can be included in this email message are provided in two variables which contain several attributes each.
Name | Type | Description |
---|---|---|
oldConfig | Map | Details of the work reassignment configuration prior to this change. |
newConfig | Map | New work reassignment configuration details. |
Attributes of each of these variables are as follows:
Name | Type | Description |
---|---|---|
reassignedFromId | String | Unique ID of the identity whose work is being reassigned. |
reassignedFromName | String | Name of the identity whose work is being reassigned. |
reassignedToId | String | Unique ID of the identity receiving the reassignments. |
reassignedToName | String | Name of the identity receiving the reassignments. |
configType | String | Type of work being reassigned: Access Requests, Certifications, Tasks. |
createdByName | String | Name of the identity who created the original reassignment config. |
modifiedByName | String | In newConfig, name of the identity who updated the reassignment config. In oldConfig, name of the identity who most recently updated the reassignment config prior to this change. |
startDate | String (ISO date format) | Start date-time of the reassignment period. |
endDate | String (ISO date format) | End date-time of the reassignment period. |
To reference these values in the email message, use the pattern: ${variableName.attributeName}
. For example: ${newConfig.reassignedFromName}
.
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