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Access Request Reviewer Email Template

The Access Request Reviewer email notifies each assigned reviewer when an access request is awaiting their review and approval. This email is also sent for access request reminders and escalations.

Name: Access Request Reviewer

Subject: New access request for ${requestedForIdentityName} ready for review

Body:

Dear ${user.name},<br/>

    <p>${requesterName} has requested the ${requestedObjectName}#if(${requestedObjectType}=="Role") role #elseif(${requestedObjectType}=="Entitlement") entitlement #else access profile#end#if($requesterName != $requestedForIdentityName) for ${requestedForIdentityName}#end.</p>
    #if($requestContextInformation && $requestContextInformation.size() > 0)
    <ul>#foreach($key in $requestContextInformation.keySet())<li>${key}: ${requestContextInformation.get($key)}</li>#end</ul>#end

    #if($requesterComments)<p>${requesterName} gave the following reason for requesting access: <b>${requesterComments}.</b></p>#end

    #if($removeDate)<p>The sunset date for ${requestedObjectName} is ${removeDate}.</p>#end

    #if($requestedObjectType=="Role")
        #if($accessibleItems && $accessibleItems.size() > 0)
        <p>If this request is approved, ${requestedForIdentityName} will receive access to the following:
            <ul>
            #foreach($item in $accessibleItems)
                <li>$item</li>
            #end
            </ul>
            </p>
        #end
    #elseif($requestedObjectType=="AccessProfile")
        <p>If this request is approved, ${requestedForIdentityName} will receive access to all entitlements in ${accessProfileName}.</p>
     #end

    <p>Go to <a href="$identityNowUrl/ui/d/approvals">$identityNowUrl/ui/d/approvals</a> to approve or deny this request.</p>

    <p>
        Thanks,<br/>
        The ${PRODUCT_NAME} Team
    </p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
accessibleItems List A list of items the user can access if their request is approved.
removeDate String The date at which this requested item will be removed.
requestedForIdentityName String The name of the identity the access was requested for.
requestedObjectName String The name of the item that was requested.
requestedObjectType String The type of the item that was requested.
requesterComments String The comments the requester enters when requesting access, if applicable.
requesterName String The name of the identity who requested the app.
roleRequestEnabled Boolean Whether the role request feature is enabled for a site.
sourceInformation List A list of mapping for account source information. Map contains the following keys:

- sourceAccountName

- sourceAccountId

- sourceName

Note: This should only be used in case of multiple accounts.
matchedRolesInformation Map A map for the matched roles information related to the role.

Note: This should only be used for DAR Roles.
requestContextInformation Map A map for the access request context information related to the role.

Note: This should only be used for DAR Roles.

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