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Access Request Failed - Multiple Accounts

The Access Request Failed - Multiple Accounts email notifies the requester that their access request failed because the user they requested access for has multiple accounts on the source. If a user has multiple accounts on a source, Identity Security Cloud is unable to determine which account should receive the access included in the access request.

Name:Access Request Failed - Multiple Accounts

Subject: Request for {requestItemName} Failed

Body:

<p>Dear ${recipientName},</p>
<p>Your request for '${requestItemName}' failed because you have more than one account on the '${sourceName}' source.</p>
<p>Please contact your administrator for assistance.</p>
<p>Thanks,<br>The ${PRODUCT_NAME} Team</p> 

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
recipientName String The name of the recipient.
requestItemName String The name of the requested item.
sourceName String The name of the source.

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