Access Request Failed - Multiple Accounts
The Access Request Failed - Multiple Accounts email notifies the requester that their access request failed because the user they requested access for has multiple accounts on the source. If a user has multiple accounts on a source, Identity Security Cloud is unable to determine which account should receive the access included in the access request.
Name:Access Request Failed - Multiple Accounts
Subject: Request for {requestItemName} Failed
Body:
<p>Dear ${recipientName},</p>
<p>Your request for '${requestItemName}' failed because you have more than one account on the '${sourceName}' source.</p>
<p>Please contact your administrator for assistance.</p>
<p>Thanks,<br>The ${PRODUCT_NAME} Team</p>
Attributes
This email template uses version 1 global variables and the following template-specific attributes:
Name | Type | Description |
---|---|---|
recipientName | String | The name of the recipient. |
requestItemName | String | The name of the requested item. |
sourceName | String | The name of the source. |
Documentation Feedback
Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.