Access Request Failed - Multiple Accounts

The Access Request Failed - Multiple Accounts email notifies the requester that their access request failed because the user they requested access for has multiple accounts on the source. If a user has multiple accounts on a source, IdentityNow is unable to determine which account should receive the access included in the access request.

Name:Access Request Failed - Multiple Accounts

Subject: Request for {requestItemName} Failed

Body:

Dear ${recipientName}, 

Your request for '${requestItemName}' failed because you have more than one account on the '${sourceName}' source. 

Please contact your administrator for assistance. 

Thanks, 

The ${PRODUCT_NAME} Team 

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name	Type	Description
recipientName	String	The name of the recipient.
requestItemName	String	The name of the requested item.
sourceName	String	The name of the source.