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External Network Requests from User Browsers

External network requests made by the Identity Security Cloud web application from users' browsers are limited to the domains listed in this document. This restriction is enforced through our Content Security Policy (CSP).

If users are within a restricted network environment, such as behind a firewall or proxy where external network requests might be blocked, then you must allow inbound and outbound traffic from these domains for Identity Security Cloud to be fully functional.

Note

FedRAMP customers should refer to this list of external network requests.

Important

You'll need to open all applicable sandbox or test sites in addition to production sites. For example, Acme Corp would need to add both acme-sb.identitynow.com and acme.identitynow.com to their allow list.

Type Domain(s) Description
Your API Domain <org_name>.api.identitynow.com The primary domain name for all API access.
Your SailPoint CIEM API Domain <org_name>.cam.sailpoint.com The primary domain name for all SailPoint CIEM API access.
SailPoint's Login Service <org_name>.login.sailpoint.com The primary domain name for shared authentication service.
SailPoint Home Domain <org_name>.home.sailpoint.com The user interface for switching between SailPoint products.
Your Identity Security Cloud Domain Examples include:

<company>.identitynow.com
<vanity>.com
The domain your Identity Security Cloud instance is served from. This is the primary domain for all interactions.

<vanity> applies if your organization uses a domain name other than <company>.identitynow.com
SailPoint's Content Distribution Network (CDN) d2cp8qnlnrfxq4.cloudfront.net

dpicwga5ptyq9.cloudfront.net

files.accessiq.sailpoint.com

assets.sailpoint.com
This is our Content Distribution Network (CDN) for static web assets, such as javascript, stylesheets, images, etc, across multiple domains.
Static Asset Repository US East (US-East-1)
sppcbu-images-useast1.s3.amazonaws.com

sppcbu-images-useast1.s3.us-east-1.amazonaws.com

US West (US-West-2)
ssppcbu-images-uswest2.s3.amazonaws.com

sppcbu-images-uswest2.s3.us-west-2.amazonaws.com

Canada (CA-Central-1)
sppcbu-images-cacentral1.s3.amazonaws.com

sppcbu-images-cacentral1.s3.ca-central-1.amazonaws.com

Frankfurt (EU-Central-1)
sppcbu-images-eucentral1.s3.amazonaws.com

sppcbu-images-eucentral1.s3.eu-central-1.amazonaws.com

London (EU-West-2)
sppcbu-images-euwest2.s3.amazonaws.com

sppcbu-images-euwest2.s3.eu-west-2.amazonaws.com

Tokyo (AP-Northeast-1)
sppcbu-images-apnortheast1.s3.amazonaws.com

sppcbu-images-apnortheast1.s3.ap-northeast-1.amazonaws.com

Singapore (AP-Southeast-1)
sppcbu-images-apsoutheast1.s3.amazonaws.com

sppcbu-images-apsoutheast1.s3.ap-southeast-1.amazonaws.com

Sydney (AP-Southeast-2)
sppcbu-images-apsoutheast2.s3.amazonaws.com

sppcbu-images-apsoutheast2.s3.ap-southeast-2.amazonaws.com
The static asset repository stores images uploaded from Identity Security Cloud, such as your organization's logo or other customized icons.

Use the 2 URLs that correspond to your region.
Third-party Vendor: Pendo app.pendo.io

cdn.pendo.io

pendo-io-static-storage.googleapis.com

pendo-static-5683840649003008.storage.googleapis.com
Pendo is a third-party service that provides usage analytics and in-app messaging. This service allows SailPoint to understand how users use Identity Security Cloud and to provide in-app messages for various features.
Third-party Vendor: LaunchDarkly app.launchdarkly.com

events.launchdarkly.com
LaunchDarkly is a third-party service that provides feature flag management. This service allows SailPoint to manage the release of new features and functions to your site.

FedRAMP Customers

Type Domain(s) Description
Your API Domain <org_name>.api.saas.sailpointfedramp.com The primary domain name for all API access.
SailPoint’s Login Service <org_name>.login.saas.sailpointfedramp.com The primary domain name for shared authentication service.
SailPoint Home Domain <org_name>.home.saas.sailpointfedramp.com The user interface for switching between SailPoint products.
Your Identity Security Cloud Domain <org_name>.saas.sailpointfedramp.com The domain your Identity Security Cloud instance is served from. This is the primary domain for all interactions.
Your SailPoint CIEM API Domain <org_name>.cam.sailpointfedramp.com The primary domain name for all SailPoint CIEM API access.
SailPoint’s CDN files.idn.sailpointfedramp.com

assets.sailpointfedramp.com
This is our Content Distribution Network (CDN) for static web assets, such as javascript, stylesheets, images, etc, across multiple domains.
Static Asset Repository FedRAMP US West (US-Gov-West-1)
spfpcbu-images.s3.us-gov-west-1.amazonaws.com
The static asset repository stores images uploaded from Identity Security Cloud, such as your organization's logo or other customized icons.

Review and complete additional required security settings within Configuring System Settings.

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