Unlock User Code Email Template
The Unlock User Code email is sent to users when they select Unlock on the Sign In page. The system generates a verification code in this email that they must enter in IdentityNow to successfully unlock their account.
Note
The code in this email expires after 10 minutes.
Name: Unlock User Code
Subject: Your Account Unlock Code is ${token}
Body:
<p>Dear ${user.name},<br/></p>
<p>A request has been made to unlock your ${PRODUCT_NAME} account. If you made this request, please copy the following code into the prompt in ${PRODUCT_NAME} to verify your identity:</p>
<p>${token}</p>
<p>This code expires as soon as it's used, or on ${expires}.</p>
<p>If you did not make this request, please contact your IT administrator immediately.</p>
<p>Thanks,<br/>
The ${PRODUCT_NAME} Team</p>
Attributes
This email template uses version 1 global variables and the following template-specific attributes:
Name | Type | Description |
---|---|---|
expires | String | When the token expires. |
token | String | The 6-digit token. |