Unlock User Code Email Template

The Unlock User Code email is sent to users when they select Unlock on the Sign In page. The system generates a verification code in this email that they must enter in Identity Security Cloud to successfully unlock their account.

Note

The code in this email expires after 10 minutes.

Name: Unlock User Code

Subject: Your Account Unlock Code is ${token}

Body:

<p>Dear ${user.name},</p>
<p>A request has been made to unlock your ${PRODUCT_NAME} account. If you made this request, please copy the following code into the prompt in ${PRODUCT_NAME} to verify your identity:</p>
<p>${token}</p>
<p>This code expires as soon as it's used, or on ${expires}.</p>
<p>If you did not make this request, please contact your IT administrator immediately.</p>
<p>Thanks,<br>The ${PRODUCT_NAME} Team</p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name	Type	Description
expires	String	When the token expires.
token	String	The 6-digit token.

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