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Unlock User Code Email Template

The Unlock User Code email is sent to users when they select Unlock on the Sign In page. The system generates a verification code in this email that they must enter in IdentityNow to successfully unlock their account.

Note

The code in this email expires after 10 minutes.

Name: Unlock User Code

Subject: Your Account Unlock Code is ${token}

Body:

<p>Dear ${user.name},<br/></p>

<p>A request has been made to unlock your ${PRODUCT_NAME} account. If you made this request, please copy the following code into the prompt in ${PRODUCT_NAME} to verify your identity:</p>

<p>${token}</p>

<p>This code expires as soon as it's used, or on ${expires}.</p>

<p>If you did not make this request, please contact your IT administrator immediately.</p>

<p>Thanks,<br/>

The ${PRODUCT_NAME} Team</p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
expires String When the token expires.
token String The 6-digit token.