Skip to content

Password Reset Code Email Template

The Password Reset Code email is sent to users when they request a password reset code via email.

Note

The code in this email expires after 10 minutes.

Name: Password Reset Code

Subject: #if (${sourcename}) Your Account Password Reset Code is ${token} #else Your Password Reset Code is ${token} #end

Body:

<p>Dear ${user.name},</p>
#if (${sourcename})
<p>A request has been made to reset your ${sourcename} account password. If you made this request, please copy the following code into the prompt in ${PRODUCT_NAME} to verify your identity:</p>
#else
<p>A request has been made to reset your ${PRODUCT_NAME} password. If you made this request, please copy the following code into the prompt in ${PRODUCT_NAME} to verify your identity:</p>
#end
<p>${token}</p>
<p>This code expires as soon as it&rsquo;s used, or on ${expires}.</p>
<p>If you did not make this request, please contact your IT administrator immediately.</p>
<p>Thanks, <br>The ${PRODUCT_NAME} Team</p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
expires String When the token expires.
sourcename String Use if this is an account password change.
token String The 6-digit token.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.