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Preference Update Email Template

The Preference Update email is sent to a user whenever they change any authentication settings, like their phone number or answers to security questions.

Name: Preference Update

Subject: ${PRODUCT_NAME} - ${changedSetting} ${hasOrHave} changed

Body:

<p>Dear ${user.name},</p>
<p>${changedSetting} for ${PRODUCT_NAME} ${hasOrHave} been updated at ${homeUrl}.</p>
<p>The change, made on ${date}, will apply to ${PRODUCT_NAME} the next time you sign in. <br>If you did not make this change, please contact your IT administrator immediately.</p>
<p>Thanks,<br>The ${PRODUCT_NAME} Team</p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
changedSetting String The setting that was changed: options, phone number, or answers to security questions.
date Date Date of setting change.
hasOrHave String (has/have) Specifies verb based on number of items changed.
homeUrl URL URL of Identity Security Cloud homepage.
PRODUCT_NAME String Name of the product.
User User Recipient of the email.

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