Access Request Decision Email Template
The Access Request Decision email is sent to a user when an access request they made is approved or denied.
Name: Access Request Decision
Subject: Your Access Request for {accessProfileName} has Been #if(approved)Approved#{else}Denied#end
Body:
<p>Dear ${user.name},</p>
#if(${roleRequestEnabled})
<p>Your request for the ${requestedObjectName} #if(${requestedObjectType}=="Role") role #elseif(${requestedObjectType}=="Entitlement") entitlement #else access profile #end #if($requesterName != $requestedForIdentityName) for ${requestedForIdentityName}#end has been #else
Your request for ${accessProfileName}#if($requesterName != $requestedForIdentityName) for ${requestedForIdentityName}#end has been #end #if ($approved)approved#{else}denied#end.</p>
<p>#if(${roleRequestEnabled}) #if($approved && $accessibleItems && $accessibleItems.size() > 0) This means #if($requesterName != $requestedForIdentityName) the user now has #else you now have #end access to the following: #set($sep="") #foreach($item in $accessibleItems) $sep$item #set($sep=", ") #end. #end #end #if (!$approved && $reviewerComment)
${rejecterName} included the following comment when denying the access: $reviewerComment</p>
#end #if ($approved) #if ($removeDate)
<p>Your access to ${requestedObjectName} is scheduled to end on ${removeDate}.</p>
#end #end #if (!$approved)
<p>Please contact ${rejecterName} if you have any questions.</p>
<p>Thanks,<br>The ${PRODUCT_NAME} Team</p>
Attributes
This email template uses version 1 global variables and the following template-specific attributes:
| Name | Type | Description |
|---|---|---|
| accessibleItems | List | A list of items the user can access as a result of their request being approved. |
| accessProfileName | String | The access profile that was requested during this access request. |
| approved | Boolean | Whether or not the request was approved. |
| approverName | String | The display name of the identity that approved the request. |
| rejecterName | User | If applicable, the name of the reviewer who rejected this access request. |
| removeDate | String | The date on which the access will be removed. |
| requestedForIdentityName | String | The name of the user for whom access was requested. |
| requestedObjectName | String | The name of item that was requested. |
| requestedObjectType | String | The type of item that was requested. |
| requesterName | String | The display name of the identity that requested the app. |
| reviewerComment | String | The comments the reviewer enters when they deny access, if applicable. |
| roleRequestEnabled | Boolean | Whether the role request feature is enabled for a site. |
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