Skip to content

App Password Changed Email Template

The App Password Changed email notifies a user if they change their Identity Security Cloud password, if your site is configured for pass-through authentication. The user also receives this email if they change the password for any app associated with the source selected for pass-through authentication.

Name: App Password Changed

Subject:

Attention: Your ${PRODUCT_NAME} password update#if (${sourceFailedCount}) #if (${sourceFailedCount} > 0) failed #else was successful #end#else was successful #end

Body:

<p>Dear ${user.name},</p> 
#if (${appCount})
#if (${appCount} > 0)
#if (${appCount} > 1)
#if (${appFailedCount} > 0) 
<p>Your password was changed for the following apps which share a password:</p>  
#else  
<p>Your password has been changed for the following apps which share a password:</p>  
#end 
#else #if (${appFailedCount} > 0)  
<p>Your password was changed for app:</p>  
#else  
<p>Your password has been changed for app:</p>  
#end #end  
#foreach ($item in ${appList})  
<p>$item</p>  
#end  
#end #else
<!-- If not part of a source, we must be an admin, state sailpoint was updated. -->
#if (${sourceFailedCount} == 0)  
<p><br>Your password has been changed in ${PRODUCT_NAME}<br><br></p>  
#end #end 
<!-- We updated a source(s), no failures no apps, state sailpoint was updated. Flat file case. -->
#if (${sourceCount} > 0) #if (${appFailedCount} == 0)
<!-- Only display when three are no errors. -->
#if (${appCount} == 0)  
<p><br>Your password has been changed in ${PRODUCT_NAME}<br><br></p>  
#end #end #end #end #if (${appFailedCount} > 0) #if (${appFailedCount} > 1)
<!-- If no sources were updated, use the other sentence. -->
#if (${sourceCount} > 0)  
<p>However, your password failed to update for the following apps which also share the password:</p>  
#else  
<p>Your password failed to update for the following apps which also share the password:</p>  
#end #else 
<!-- If no sources were updated, use the other sentence. -->
#if (${sourceCount} > 0)  
<p>However, your password failed to update for the following app which also shares the password:</p>  
#else  
<p>Your password failed to update for the following app which also shares the password:</p>  
#end #end  
#foreach ($item in ${appFailedList}) <p>$item<br></p>#end  
#else
<!-- The source failed to update and the source has no apps for this user. -->
#if (${sourceFailedCount}) #if (${sourceFailedCount} > 0)
<!-- If no sources were updated, use the other sentence. -->
#if (${sourceCount} > 0)  
<p>However, your password failed to update for all the systems that share the password.</p>  
#else  
<p>Your password failed to update for all the systems which also share the password.</p>  
#end #end #end #end #if (${appNotAttemptedCount} > 0) #if (${appNotAttemptedCount} > 1)  
<p>Because your primary authentication source failed to update, the following apps were not attempted:</p>  
#else  
<p>Because your primary authentication source failed to update, the following app was not attempted:</p>  
#end  
#foreach ($item in ${appNotAttemptedList}) <p>$item<br></p> #end  
#else
<!-- The source failed to update and the source has no apps for this user. -->
#if (${sourceNotAttemptedCount}) #if (${sourceNotAttemptedCount} > 0)  
<p>Because your primary authentication source failed to update, other systems that shared the password were not attempted.</p>  
#end #end #end #if (${appFailedCount} > 0) #if (${appFailedCount} > 1)  
<p>Please try again to change your password on any of the failed apps. This change will apply to all apps in this email.</p>  
#else  
<p>Please try again to change your password on this failed app. This change will apply to all apps in this email.</p>  
#end #else 
<!-- The source failed to update and the source has no apps for this user. -->
#if (${sourceFailedCount}) #if (${sourceFailedCount} > 0)  
<p>Please try to change your password again. This change will apply to all systems and apps that share your password.</p>  
#end #end #end  
<p>If you did not make this change please contact your IT administrator immediately.</p>  
<p>Thanks,<br>The ${PRODUCT_NAME} Team</p>

Attributes

This email template uses version 1 global variables and the following template-specific attributes:

Name Type Description
acctName String The name of the account.
appCount String The count of the apps that successfully were updated.
appFailedCount String The count of apps that failed to update.
appFailedList Array The list of app names that failed to update.
appList Array The list of app names that successfully were updated.
appNotAttemptedCount String The number of applications that Identity Security Cloud did not try to update.
appNotAttemptedList Array The list of application names that Identity Security Cloud did not try to update.
sourceCount String The count of sources that successfully updated.
sourceFailedCount String The count of sources that failed to update.
sourceFailedList Array The list of source names that failed to update.
sourceList Array The list of source names that successfully updated.
sourceNotAttemptedCount String The number of sources that Identity Security Cloud did not try to update.
sourceNotAttemptedList Array The list of source names that Identity Security Cloud did not try to update.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.