GitLab Troubleshooting and Validation

Validation Steps After Connection

1. In SailPoint Entro Dashboard

   Go to Management → Accounts & Integrations → GitLab.

2. Verify Status

   Ensure the status shows Verified.

3. Confirm Last Sync

   Confirm the Last Sync Timestamp updates after successful connection.

4. Check Findings

   Check Findings for results from GitLab repositories.

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API Scope Validation (Optional)

Use curl to verify token access:

curl -H "Authorization: Bearer <ACCESS_TOKEN>" https://gitlab.com/api/v4/user

Expected: JSON response with user information. If you receive 401 or 403, confirm scopes and token validity.

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Common Issues

Issue	Cause	Resolution
401 Unauthorized	Expired or invalid token	Recreate the token
403 Forbidden	Missing read_api or read_repository scopes	Add scopes and retry
Connection timeout	Network or firewall block	Check connector and outbound access
Worker offline	Worker Group not active	If remote connector, verify its health