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GitHub Cloud Troubleshooting and Validation


Validation After Onboarding

  1. In SailPoint Entro Dashboard, navigate to Management → Accounts & Integrations → GitHub.

  2. Confirm integration status is Verified.

  3. Check Last Sync Timestamp for recent data.

  4. Review Findings for GitHub secrets or configuration anomalies.


Common Issues

Issue Cause Resolution
401 Unauthorized Invalid or expired token Recreate or refresh token
403 Forbidden Missing read permissions Adjust scopes or permissions
Callback failed Wrong installation ID Verify URL and reattempt
Missing logs S3 not configured Check AWS S3 setup

API Validation Example

curl -H "Authorization: Bearer <TOKEN>" https://api.github.com/user

Expected: JSON response with authenticated user.


Security & Compliance Notes

  • Read-only operations only
  • TLS 1.2+ enforced
  • AES-256 encryption used for all secrets and tokens