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SaaS Management integrates directly with Box, so you can view all user activity within the application. The integration gives you the usage data you need to make informed decisions on inactive licenses and any renewal or purchasing options. For example, you can view when users last logged in to Box to determine if their licenses are still needed.

Integrating with Box

You must have Admin access in Box to integrate the application with SaaS Management.


Before you integrate the applications, make sure you have signed out of your individual account within your organization and are signed in to the appropriate service account with the required permissions.

  1. From the SaaS Management navigation menu, select Integrations.
  2. Select the Box tile.
  3. Select Add Integration.
  4. On the Box login page, enter your Box credentials and select Authorize.
  5. Select Grant access to Box to accept the requested permissions and complete the integration.

Your Box usage data will start syncing immediately and should complete within 24 hours.

Required Permissions

Box users must have Admin access to integrate the application with SaaS Management.

Requested Scopes

SaaS Management requests the following scopes:

Scopes Description
Manage groups Gives the application permission to manage an enterprise's group.
Manage enterprise properties Gives the application permission to view the enterprise event stream.
Admin can make calls on behalf of Users Allows the application to make API calls on behalf of users using the As-User header.
Manage app users Gives the application permission to manage standard App users.
Manage users Gives the application permission to manage standard (managed) Box users.

User Metadata

SaaS Management pulls the following user metadata from Box. You can filter your usage data by these fields:

Field Description
Is Exempt From Device Limits Indicates whether the user is exempt from enterprise device limits.
Is Sync Enabled Indicates whether the user can use Box Sync.
Role The user’s enterprise role.
Max Upload Size The maximum individual file size in gigabytes the user can have.
Space Amount The user’s total available space amount in gigabytes.
Space Used The amount of space in use by the user in gigabytes.
Status The user’s status.