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SaaS Management integrates directly with Box, so you can view all user activity within the application. The integration gives you the usage data you need to make informed decisions on inactive licenses and any renewal or purchasing options. For example, you can view when users last logged in to Box to determine if their licenses are still needed.

Integrating with Box

You must have admin access in Box to integrate the application with SaaS Management.


Before you integrate the applications, make sure you have signed out of your individual account within your organization and are signed in to the appropriate service account with the required permissions.

  1. From the SaaS Management navigation menu, select Integrations.
  2. Select the Box tile.
  3. Select Add Integration.
  4. On the Box login page, enter your Box credentials and select Authorize.
  5. Read the requested permissions. To report on your license utilization, SaaS Management asks to:

    • Manage groups
    • Manage enterprise properties
    • Admin can make calls on behalf of Users
    • Manage app users
    • Manage users
  6. Select Grant access to Box to accept the requested permissions and complete the integration.

It can take up to 24 hours for your Box usage data to sync.