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Managing Emergency Access Overview

When users need elevated permissions to perform sensitive tasks, including monitoring and reviewing system activities, they can request access using Emergency Access Management (EAM).

Emergency Access screen

Granting emergency access includes these actions.

  1. A Requestor or Profile Owner must configure an access profile to define the permissions and participants for the request.
  2. Once access profiles are configured, you can create a request by selecting Emergency Access New from the left navigation.
  3. Review participants can then view the request as it moves through each stage, as well as export emergency access reports.
  4. EAM automates and tracks the approval process, as well as the provisioning and revocation of access.

Actions taken during a period of elevated access are collected and reviewed to determine whether the access was used appropriately.