Best Practices for Configuring IdentityIQ Microsoft Teams

SailPoint recommends following these best practices when implementing the IdentityIQ Microsoft Teams Notifications and Access Request Approvals feature:

• Follow the flowchart below carefully and create the Azure applications in the specified sequence to ensure a smooth configuration of the IdentityIQ Microsoft Teams with ease.

• docs\ms_teams\img\BestPractices_Img1.png

• Refer to the table below for the configuration sequence, suggested Azure application name, and reference guides needed to set up the IdentityIQ application within the Microsoft Teams environment.

  Sequence Number	Suggested Azure Name	Reference Guide
  1	IdentityIQ Connector	Creating a Connector Application in Azure [Link required]
  2	Not Applicable	Creating a New Connector Group in Azure [Link required]
  3	IdentityIQ SSO Entra Proxy	Creating an SSO Entra Application Proxy in Azure [Link required]
  4	IdentityIQ API Access	Creating an API Access Application in Azure [Link required]
  5	IdentityIQ Teams	Creating a Microsoft Teams Application for IdentityIQ in Azure [Link required]
  6	Not Applicable	Creating an Azure Active Directory Application in IdentityIQ [Link required]
  7	IdentityIQ SSO Provider	Configuring Single Sign-On to IdentityIQ from Microsoft Teams [Link required]
  8	IdentityIQ Chat Proxy	Creating a Chat Application Proxy for IdentityIQ in Azure [Link required]
  9	IdentityIQ <MyCompany> Bot	Creating an Azure Bot for IdentityIQ's Microsoft Teams [Link required]
  10	Not Applicable	Installing and Configuring the IdentityIQ Service Code [Link required] Creating a Microsoft Teams Manifest [Link required] Configuring API Authentication for Microsoft Teams in IdentityIQ [Link required] Enabling Microsoft Teams Notifications in IdentityIQ [Link required]
  11	Not Applicable	Installing the IdentityIQ Application in Microsoft Teams [Link required]