Setting up an Agent on a VM
SAP systems are connected using an agent that lives on a VM in the same network as the SAP environment.
The agent runs as a Windows service that will start when the machine starts and stay running even if nobody is logged in to the machine. The agent is designed to be the only agent necessary in a company’s infrastructure.
Configure your VM on the same network as your SAP environment with the following requirements:
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64-bit Windows operating system (Server 2012 or later)
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6GB RAM (8-16 preferable)
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10GB disk space (30+GB preferred. Exceptionally large or complex ERP systems may need more disk space.)
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Broadband connection to the internet
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Download required software: Microsoft .NET Framework 4.7.2 or higher
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Install C++ libraries
Access Risk Management uses a third-party provider, Cloudflare. The list of possible IP addresses can be found at this Cloudflare location.
Open the following ports:
- Agent VM – 80 and 443
- SAP server – 3300-3400 (RFC range)
Add the following URLs to your allow list depending on where the Access Risk management tenants reside. If the tenant is in an EU data center, add the URLs for EU to your Allow list. If the tenant is in a US data center, add the US URLs. You can contact the Access Risk Management support team for tenant residency information.
| US Tenants | EU Tenants |
|---|---|
| app.erpmaestro.com | app-eu.erpmaestro.com |
| logsvc.erpmaestro.com | logsvc-eu.erpmaestro.com |
| dataserver.erpmaestro.com | dataserver-eu.erpmaestro.com |
| agents.erpmaestro.com | agents-eu.erpmaestro.com |
| utilizationtracking.erpmaestro.com | utilizationtracking-eu.erpmaestro.com |