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Verifying the SharePoint Online Connector Installation

Verifying Application Configuration

After the configuration of one of the following applications is complete, verify it was properly configured by running the Test Connection*task.

The Test Connection will run and validate a series of checks to ensure the application was configured correctly.

Common SharePoint Online Validations

The following is a list of common validations that run when the test connection is executed with a SharePoint Online application:

  • Server responsiveness
  • Verifying there is a connection with SharePoint Online
  • Verifying access to the admin site
  • Verifying the ability to list site collections
  • Verifying the API permissions are correctly configured
  • Verifying that event auditing is active through the Office 365 API

Installed Services

Verify that the services installed for the connector are available and active. Using Windows Service Manager, or another tool, look for the *File Acc Manager services and confirm they are running.

For example:

  • File Access Manager Central Activity Monitor - <Application_Name>
  • File Access Manager Central Permissions Collection - <Application_Name>
  • File Access Manager Central Data Classification - <Application_Name>

Log Files

Check the log files listed below for errors:

  • "%SAILPOINT_HOME_LOGS%\FilesMiniFilter_<Application_Name>.log"
  • "%SAILPOINT_HOME_LOGS%\PermissionCollection_<Service_Name>.log"
  • "%SAILPOINT_HOME_LOGS%\DataClassification_<Service_Name>.log"
  • "%SAILPOINT_HOME_LOGS%\SharePointOnline-<Application_Name>.log"

Monitored Activities

  1. Simulate activities on SharePoint Online.
  2. Wait for about a minute.
  3. Verify that the activities are displayed in the File Access Manager website under Forensics > Activities.

Permissions Collection

  1. Run the Crawler and Permissions Collector tasks (Settings > Task Management > Scheduled Tasks).

  2. Verify that:

    • The tasks completed successfully.
    • Business resources were created in the Resource Explorer (Admin > Applications > [application column] > Manage Resources).
    • Permissions display in the Permission Forensics page (Forensics > Permissions).