Verifying the Exchange Online Connector Installation

Installed Services

Verify that the services installed for the connector are available and active. Using Windows Service Manager or another tool, look for the File Access Manager services and ensure that they are running.

For example:

• File Access Manager Central Permissions Collection - <Service Name> service is running.
• File Access Manager Central Activity Monitor - <Service Name> service is running.

Log Files

Check the log files listed below for errors:

• %SAILPOINT_HOME_LOGS%\FilesMiniFilter_<Application_Name>.log
• %SAILPOINT_HOME_LOGS%\PermissionCollection_<Service_Name>.log
• %SAILPOINT_HOME_LOGS%\DataClassification_<Service_Name>.log
• %SAILPOINT_HOME_LOGS%\ExchangeOnlineBAM-<Application_Name>.log

Monitored Activities

1. Simulate activities on Exchange Online.
2. Wait approximately one minute.

3. Verify that the activities display in the File Access Manager website under:

4. Forensics > Activities

Permissions Collection

1. Run the Crawler and Permissions Collector tasks (Settings > Task Management > Scheduled Tasks).
2. Verify that:
3. The tasks completed successfully.
4. Business resources were created in the resource explorer (Admin > Applications > [application column] > Manage Resources).
5. Permissions display in the Permission Forensics page (Forensics > Permissions).