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Verifying the Google Drive Connector Installation

Installed Services

Verify that the services installed for the connector are available and active. Using windows Service manager, or other tool, look for the File Access Manager services, and see that they are running.

For example:

  • File Access Manager Central Permissions Collection
  • File Access Manager Central Data Classification
  • File Access Manager Central Activity Monitor

Log Files

Check the log files listed below for errors:

  • %SAILPOINT_HOME_LOGS%\ FilesMiniFilter_ <Application_Name>.log
  • %SAILPOINT_HOME_LOGS%\PermissionCollection_<Service_Name>.log
  • %SAILPOINT_HOME_LOGS%\DataClassification_<Service_Name>.log
  • %SAILPOINT_HOME_LOGS%\GDrive-<Application_Name>.log
  • On the server which contains the central permissions collection service PermissionsCollection_[Service Name]
  • If a collector exists, then you can check the collector log PermissionsCollection_[Centeral Service Name] Collector [Running Number]

Monitored Activities

  1. Simulate activities on Box.
  2. Wait a minute (approximately).
  3. Verify that the activities display in the File Access Manager website under Forensics > Activities.

Permissions Collection

  1. Run the Crawler and Permissions Collector tasks (Settings > Task Management > Scheduled Tasks)
  2. Verify that:
    • The tasks completed successfully.
    • Business resources were created in the resource explorer (Admin > Applications > [application column] > Manage Resources).
    • Permissions display in the Permission Forensics page (Forensics > Permissions).