Verifying the CTERA Connector Installation

Installed Services

Verify that the services installed for the connector are available and active. Using windows Service manager, or other tool, look for the File Access Manager services, and see that they are running.

For example:

• File Access Manager Central Data Classification - <Application_Name>
• File Access Manager Central Permissions Collection - <Application_Name>

Log Files

Check the log files listed below for errors:

• %SAILPOINT_HOME_LOGS%\ FilesMiniFilter_ <Application_Name>.log
• %SAILPOINT_HOME_LOGS%\PermissionCollection_<Service_Name>.log
• %SAILPOINT_HOME_LOGS%\DataClassification_<Service_Name>.log

Permissions Collection

1. Run the Crawler and Permissions Collector tasks (Settings > Task Management > Scheduled Tasks)
2. Verify that:
   • The tasks completed successfully.
   • Business resources were created in the resource explorer (Admin > Applications > [application column] > Manage Resources).
   • Permissions display in the Permission Forensics page (Forensics > Permissions).