SharePoint Troubleshooting

The following are common issues and suggested ways of handling them.

Crawler Fails

When using a non-default port, there are cases in which Data Access Security fails to connect to the SharePoint databases using the existing configuration.

In the Task Details view, if it shows the following error, please check DNS configuration on the Virtual Appliance. Error in crawler: Error connecting to site ‘sharepoint.example.com’ at database server: ‘10.1.1.1’

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