Supported country codes
If you have chosen to receive text or voice messages for strong authentication, you must have a phone number with a country code that IdentityNow supports. Your administrator can work with Support to add additional country codes.
Note
Regulations in China prevent many automated phone calls from being delivered, including strong authentication voice calls. For this reason, Chinese country codes are not supported for voice calls.
Supported country codes for voice messages
| United States & Canada (+1) | Albania (+355) | Andorra (+376) |
| Australia/Cocos/Christmas Island (+61) | Austria (+43) | Belarus (+375) |
| Belgium (+32) | Bosnia and Herzegovina (+387) | Brazil (+55) |
| Bulgaria (+359) | Croatia (+385) | Czech Republic (+420) |
| Denmark (+45) | Egypt (+20) | Estonia (+372) |
| Faroe Islands (+298) | Finland/Aland Islands (+358) | France (+33) |
| Germany (+49) | Gibraltar (+350) | Greece (+30) |
| Hong Kong (+852) | Hungary (+36) | Iceland (+354) |
| India (+91) | Ireland (+353) | Israel (+972) |
| Italy (+39) | Japan (+81) | Korea Republic of (+82) |
| Kosovo (+383) | Latvia (+371) | Liechtenstein (+423) |
| Lithuania (+370) | Luxembourg (+352) | Macedonia (+389) |
| Malta (+356) | Mexico (+52) | Moldova (+373) |
| Monaco (+377) | Montenegro (+382) | Netherlands (+31) |
| New Zealand (+64) | Nigeria (+234) | Norway (+47) |
| Poland (+48) | Portugal (+351) | Puerto Rico (+1787, +1939) |
| Romania (+40) | San Marino (+378) | Saudi Arabia (+966) |
| Serbia (+381) | Singapore (+65) | Slovakia (+421) |
| Slovenia (+386) | South Africa (+27) | Spain (+34) |
| Sweden (+46) | Switzerland (+41) | Taiwan (+886) |
| Ukraine (+380) | United Kingdom (+44) | Vatican City (+379) |
| Vietnam (+84) |
Supported country codes for text messages
| United States & Canada (+1) | American Samoa (+1684) | Anguilla (+1264) |
| Antigua and Barbuda (+1268) | Argentina (+54) | Armenia (+374) |
| Aruba (+297) | Australia/Cocos/Christmas Island (+61) | Austria (+43) |
| Bahamas (+1) | Bangladesh (+880) | Barbados (+1246) |
| Belgium (+32) | Belize (+501) | Bermuda (+1441) |
| Bolivia (+591) | Brazil (+55) | Bulgaria (+359) |
| Canary Islands (+3491) | Cayman Islands (+1345) | Chile (+56) |
| China (+86) | Costa Rica (+506) | Croatia (+385) |
| Cyprus (+357) | Czech Republic (+420) | Denmark (+45) |
| Dominica (+1767) | Dominican Republic (+1809) | Dominican Republic (+1809201) |
| Ecuador (+593) | Egypt (+20) | Fiji (+679) |
| Finland/Aland Islands (+358) | France (+33) | Germany (+49) |
| Greece (+30) | Greenland (+299) | Grenada (+1473) |
| Guam (+1671) | Guatemala (+502) | Haiti (+509) |
| Hong Kong (+852) | Hungary (+36) | Iceland (+354) |
| India (+91) | Indonesia (+62) | Ireland (+353) |
| Israel (+972) | Italy (+39) | Jamaica (+1876) |
| Japan (+81) | Korea Republic of (+82) | Kosovo (+383) |
| Luxembourg (+352) | Malaysia (+60) | Mexico (+52) |
| Monaco (+377) | Montserrat (+1664) | Netherlands (+31) |
| Netherlands Antilles (+599) | New Zealand (+64) | Nigeria (+234) |
| Northern Mariana Islands (+1670) | Norway (+47) | Panama (+507) |
| Peru (+51) | Poland (+48) | Portugal (+351) |
| Puerto Rico (+1787) | Romania (+40) | Russia/Kazakhstan (+7) |
| Saudi Arabia (+966) | Singapore (+65) | South Africa (+27) |
| Spain (+34) | St Kitts and Nevis (+1869) | St Lucia (+1758) |
| St Vincent Grenadines (+1784) | Sweden (+46) | Switzerland (+41) |
| Thailand (+66) | Trinidad and Tobago (+1868) | Turkey (+90) |
| Turks and Caicos Islands (+1649) | United Kingdom (+44) | Vatican City (+379) |
| Virgin Islands, British (+1284) | Virgin Islands, U.S. (+1340) |