Supported country codes
If you have chosen to receive text or voice messages for strong authentication, you must have a phone number with a country code that IdentityNow supports. Your administrator can work with Support to add additional country codes.
Notes
- Regulations in China prevent many automated phone calls from being delivered, including strong authentication voice calls. For this reason, Chinese country codes are not supported for voice calls.
- SMS messages are not sent to users on the India Do Not Call (DNC) registry.
- SMS messages are not sent from 9 PM - 9 AM for users who live in India.
Supported country codes for voice messages
| United States & Canada (+1) | Albania (+355) | American Samoa (+684) |
| Andorra (+376) | Anguilla (+1264) | Antigua and Barbuda (+1268) |
| Argentina (+54) | Armenia (+374) | Aruba (+297) |
| Australia/Cocos/Christmas Island (+61) | Austria (+43) | Bahamas (+1242) |
| Bangladesh (+880) | Barbados (+1246) | Belarus (+375) |
| Belgium (+32) | Belize (+501) | Bermuda (+1441) |
| Bolivia (+591) | Bosnia and Herzegovina (+387) | Brazil (+55) |
| Bulgaria (+359) | Cayman Islands (+1345) | Chile (+56) |
| Costa Rica (+506) | Croatia (+385) | Czech Republic (+420) |
| Denmark (+45) | Dominica (+1767) | Dominican Republic (+1829, 1809, 1849) |
| Ecuador (+593) | Egypt (+20) | Estonia (+372) |
| Faroe Islands (+298) | Fiji (+679) | Finland/Aland Islands (+358) |
| France (+33) | Germany (+49) | Gibraltar (+350) |
| Greece (+30) | Greenland (+299) | Grenada (+1473) |
| Guam (+1671) | Guatemala (+502) | Haiti (+509) |
| Hong Kong (+852) | Hungary (+36) | Iceland (+354) |
| India (+91) | Indonesia (+62) | Ireland (+353) |
| Israel (+972) | Italy (+39) | Japan (+81) |
| Jamaica (+1876) | Jordan (+962) | Kenya (+254) |
| Korea Republic of (+82) | Kosovo (+383) | Latvia (+371) |
| Liechtenstein (+423) | Lithuania (+370) | Luxembourg (+352) |
| Macedonia (+389) | Malaysia (+60) | Malta (+356) |
| Mexico (+52) | Moldova (+373) | Monaco (+377) |
| Montserrat (+1664) | Netherlands (+31) | Netherlands Antilles (+599) |
| New Zealand (+64) | Nigeria (+234) | Northern Mariana Islands (+1670) |
| Norway (+47) | Panama (+507) | Philippines (+63) |
| Poland (+48) | Portugal (+351) | Puerto Rico (+1787, +1939) |
| Romania (+40) | Russia/Kazakhstan (+7) | San Marino (+378) |
| Saudi Arabia (+966) | Serbia (+381) | Singapore (+65) |
| Slovakia (+421) | Slovenia (+386) | South Africa (+27) |
| Spain (+34) | St. Kitts and Nevis (+1869) | St. Lucia (+1758) |
| St. Vincent Grenadines (+1784) | Sweden (+46) | Switzerland (+41) |
| Taiwan (+886) | Thailand (+66) | Trinidad and Tobago (+1868) |
| Turkey (+90) | Turks and Caicos Islands (+1649) | Ukraine (+380) |
| United Kingdom (+44) | Vatican City (+379) | Vietnam (+84) |
| Virgin Islands, British (+1284) | Virgin Islands, U.S. (+1340) |
Supported country codes for text messages
| United States & Canada (+1) | Argentina (+54) | Australia/Cocos/Christmas Island (+61) |
| Austria (+43) | Azerbaijan (+994) | Bahamas (+1242) |
| Bahrain (+973) | Belarus (+375) | Belgium (+32) |
| Bermuda (+1441) | Botswana (+267) | Brazil (+55) |
| Brunei (+673) | Bulgaria (+359) | Cayman Islands (+1345) |
| Chile (+56) | China (+86) | Costa Rica (+506) |
| Croatia (+385) | Czech Republic (+420) | Denmark (+45) |
| Egypt (+20) | Finland/Aland Islands (+358) | France (+33) |
| Georgia (+995) | Germany (+49) | Ghana (+233) |
| Greece (+30) | Guam (+1671) | Guatemala (+502) |
| Guernsey/Jersey (+44) | Hong Kong (+852) | Hungary (+36) |
| Iceland (+354) | India (+91) | Iran (+98) |
| Ireland (+353) | Isle of Man (+44) | Israel (+972) |
| Italy (+39) | Jamaica (+1876) | Japan (+81) |
| Jordan (+962) | Kenya (+254) | Korea Republic of (+82) |
| Kosovo (+383) | Latvia (+371) | Lebanon (+961) |
| Lithuania (+370) | Luxembourg (+352) | Malta (+356) |
| Malawi (+265) | Malaysia (+60) | Mauritius (+230) |
| Mexico (+52) | Morocco/Western Sahara (+212) | Mozambique (+258) |
| Namibia (+264) | Nepal (+977) | Netherlands (+31) |
| New Zealand (+64) | Norway (+47) | Pakistan (+92) |
| Peru (+51) | Philippines (+63) | Poland (+48) |
| Portugal (+351) | Puerto Rico (+1787) | Qatar (+974) |
| Republic of North Macedonia (+389) | Romania (+40) | Russia/Kazakhstan (+7) |
| Saudi Arabia (+966) | Serbia (+381) | Singapore (+65) |
| Slovakia (+421) | Slovenia (+386) | South Africa (+27) |
| Spain (+34) | Swaziland (+268) | Sweden (+46) |
| Switzerland (+41) | Taiwan (+886) | Thailand (+66) |
| Turkish Republic of Northern Cyprus (+90) | Turkiye (+90) | Turks and Caicos Islands (+1649) |
| Uganda (+256) | Ukraine (+380) | United Arab Emirates (+971) |
| United Kingdom (+44) | Virgin Islands, U.S. (+1340) | Zambia (+260) |