Activity and Reporting

User activity in Non-Employee Risk Management is captured in audit events. Audits events are created for the creation and updating of Attributes, Forms, Pages, Portals, Profiles, Profile Types, Roles, Value Builders, and Workflows.

Profile and workflow activity, and user-generated reports can be reviewed within Non-Employee Risk Management. Audit events can also be retrieved using the Non-Employee Risk Management API.

Tracking Changes to Profiles

Administrators can track the history of changes to profiles within Lifecycle. Your audit history of profile changes is retained for the lifespan of your Non-Employee tenant.

To review a profile's history:

1. Select Admin > Profiles in the left navigation.

2. Choose the profile you want to view.

3. Select the History tab.

   Review the history of changes to the profile. The History table displays the following columns:

   • Performer - The username and email of the user that made the change.
   • Date - The date and time the change was made.
   • Event - The type of change that was made or the name of the workflow that initiated the change.

Workflow Activity Details

When a workflow is executed, the execution is known as a request. Lifecycle workflow activity is tracked in the Requests page and is retained for 18 months.

To access a list of workflow requests:

1. Select Admin > Lifecycle.

2. Select Activity.

   Review the list of workflow activity. Each line represents a single execution of a workflow. This table also includes tabs for requests that are pending, failed, or completed. The Activity table displays the following columns:

   • Request - The name of the workflow that was executed.
   • Date Requested - The date and time the workflow was started.
   • Request By - The username of the user who started the workflow.
   • Status - The current status of the workflow.

3. To see more details about a single execution of a workflow, select the execution you want to view.

   You can see additional details about the workflow and its history on this page.

4. To review additional details about this execution of the workflow, scroll to the bottom of the page and select the Visualization tab.

   You can see a list visualizing the actions taken during the workflow and specific details about the workflow's execution, including child workflows that started as a result of this workflow.

   Use the search field to find specific actions or keywords. Separate search terms with a comma, which will be processed as an OR operator. For example, the query Session, Request will be processed as Session OR Request. Dates are displayed in dd/mm/yyyy format.

   You can also find this information in the System Log tab in a text list.

   The data in these tabs is available for 60 days after the last activity on the workflow.

5. In System Log, select the copy icon beside an entry to copy its data, or select the download icon to download that entry as a .txt file.

Downloading User-Generated Reports

End users can create and export reports about the profiles they can access. Administrators can find the reports users generate within the Reports page.

To access user-generated reports:

1. Select Admin > Lifecycle > Reports.

   A list of user-generated reports is displayed. The Report Exports table displays the following columns:

   • Name - The name of the report.
   • Type - The filetype of the report. This is always .csv.
   • User - The username of the user that created the report.
   • Description - The filters applied to the report.
   • Created - The date and time the report was created.

2. Select a report to download that specific generation of the report.

Tracking Request Activity in Identity Security Cloud

If you're an administrator within Identity Security Cloud, you can find activity related to Non-Employee Risk Management on your Home page. This activity is updated every hour.

You can find information about pending profile requests, as well as failed and completed profile requests in the corresponding widgets on the Home page.

Refer to Managing the Home Page for more information about the Home page.

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