Managing Security Questions

A security question is a form of shared secret used as an authenticator within Collaboration. Security questions can be used to facilitate self-service password resets and as an additional authentication factor for logging in.

Creating Security Questions

From the Admin Console:

1. Select Collaboration in the left navigation.

2. Select Security Questions.

3. Select + Security Question.

4. On the Create Security Question page, enter the appropriate values for each field:

   • Question: enter the desired question. A good question is one where the answer cannot be easily answered by anyone except the authenticating individual.
   • UID: enter a unique identifier for the security question, it cannot be changed after the question is created.

5. Select create

Updating Security Questions

From the Admin Console:

1. Select Collaboration in the left navigation.

2. Select Security Questions.

3. Select the security question to edit.

4. Update the text in the Question field.

5. Select save