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Managing Security Questions

You can create and edit security questions for use in collaboration workflows as an additional verification method for portal users to log in or change their passwords. Portal users set their answers to security questions within a registration workflow.

Security questions can't be deleted.

Creating Security Questions

To create a security question:

  1. Go to Admin > Collaboration > Security Questions.

  2. Select + Security Question.

  3. Complete the following fields:

    • Question - Enter the question users will be required to answer.
    • Uid - Enter a unique identifier for the security question. This can't be edited after the question is created.
  4. Select create.

Updating Security Questions

Important

Do not edit your security questions after they're in use to avoid issues with user authentication.

To edit a security question:

  1. Go to Admin > Collaboration > Security Questions.

  2. Select the security question you want to edit.

  3. Make any necessary changes to the security question.

    The question's Uid can't be edited once it's created.

  4. Select save.