Registering and Logging In as a Non-Employee

In many cases, an account has already been created for you before you visit Non-Employee Risk Management for the first time. In other cases, you'll be sent a link to register or log in with Non-Employee.

Registering for Non-Employee Risk Management

Prior to being able to access the portal, most first time users must register their account within the system.

Note

The following is a sample registration workflow for first time users. Logos, colors, and fields may vary based on actual configurations.

To register a profile:

1. If you received an email invitation to register for Non Employee Risk Management, go to the URL in the invitation and select Resume registration.

   If you haven't received an invitation, you can go directly to the URL provided by the site administrator and select the appropriate registration button under the First Time Users section.

2. In the Email field, enter a valid email address.

3. Select Send Verification

4. Check your email for a registration email that will contain the required verification code.

   Users can open a new browser session by selecting Enter verification code here or enter the verification code in the browser session already open.

5. In the Verification code field, enter the verification code received via email.

6. Select Submit

   Note: If the verification code was never received, users have the option to resend the verification code by selecting the Resend button.

7. Upon selecting Submit, users are presented with a form to complete.

8. Enter the required information

   • The close request button allows users to exit the registration process. Users are prompted to confirm they want to close the request.
   • The show comments button allows users to provide comments during the registration process. Note: comments will appear after the user selects the Submit button

9. Select Submit

10. Users are presented with the Collaboration account page to create their login to the portal

    • Username: enter a unique username
    • Password: enter a strong password
    • Password confirmation: re-enter the strong password

    Collaboration passwords must meet the following criteria:

    • The password must be 8 or more characters long.

    • It must contain at least 3 out of these 4 types of characters:

      • Lowercase letters
      • Uppercase letters
      • Numeric characters
      • Special characters

11. Select Submit

12. Users are presented with a confirmation page.

If at any time during the registration process a user must stop or the process is disrupted, users can return to where they left off by selecting the Resume registration link on the login screen

Logging In

In most cases, you will sign in using your company's SSO provider and be directed to Identity Security Cloud. From there, you can select the App Switcher and go to Non-Employee Risk Management.

Depending on your administrator's settings, you might instead be directed to your Non-Employee Risk Management dashboard.

When you authenticate using your company's SSO provider, the username and password fields won't be visible.

If you need to sign in using a username and password, the steps might vary based on your administrator's configurations.

To login, you might:

1. Username: enter the username specified during registration

2. Password: enter the password specified during registration

3. Select the Login button

Recovering Usernames

If a user has forgotten the username specified during the registered process:

1. Select the forgot my username link on the login screen

2. Provide a valid email address in the Username Recovery dialog box

3. Select Submit

4. If a valid email address was entered, the user will receive an email with the username specified during registration

Resetting Passwords

If a user has forgotten the password specified during the registered process:

1. Select the forgot my password link on the login screen

2. Provide either the username or email address specified during registration in the Password Reset dialog box

3. Select Submit

4. If a valid email address or username was entered, the user will receive an email with a validation code.

5. In the Verification code field, enter the verification code received via email.

6. Select Submit

   Note: If the code was never received, users have the option to resend the verification code by selecting the Resend button

7. In the New password field, enter a new strong password

8. In the Password confirmation field, re-enter the strong password

9. Select Submit

10. Users will be redirected to the login page