Skip to content

Connecting SailPoint and Oracle ERP Siebel

To connect SailPoint with Oracle ERP Siebel, perform the following tasks:

Adding the Source in SailPoint

To connect to SailPoint, perform the following steps. Once the connection is made, you can configure it to meet your company's needs.

Important

By default, the provisioning feature is disabled, and the connector only supports read-only operations. To support provisioning operations, you must manually enable the feature in the source configuration.

To configure a new source:

  1. Sign in to SailPoint.
  2. Go to Admin > Connections > Sources.
  3. Select Create New.
  4. Search for the connector by entering the name in the search box, and then select Actions.

  5. In the Actions dropdown list, select the setup method:

    • Express Setup - Quickly create a read-only connection to your target system by providing minimal configurations and authentication. On completion, aggregation is automatically started.

      Note

      Express Setup supports Credential Providers. For information on supported credential providers and configuration, refer to Credential Providers. For more information, contact your SailPoint Customer Service Manager.

    • Standard Setup - Provide detailed basic configuration to create the source. Once the source is created, continue with source setup.

Configuring a Source Using Express Setup

Express Setup minimizes the initial configuration process so you can quickly connect the application and immediately begin aggregating user account and entitlement data.

  1. Review the directions and select Start Express Setup.

  2. Review the pre-populated Source Name, Source Owner, and Description. To update, select Edit.

    Note

    The source name must be unique. You can change these settings later in the source configuration.

  3. Select Virtual Appliance. A virtual appliance is a Linux-based virtual machine that connects to your sources and apps using SailPoint APIs, connectors, and integrations. For more information about configuring and deploying virtual appliances, refer to SailPoint Virtual Appliances.

  4. (Optional) If enabled for your organization, select the Use a Credential Provider checkbox to manage the source's authentication using a credential provider.

    Note

    To add a Credential Provider in SailPoint, go to Admin > Connections > Credential Providers. For more information about credential providers, refer to Credential Providers.

  5. Configure the authentication to allow SailPoint to connect to the source. For more information, refer to the Connection Settings section.

  6. Select Finish.

    After a successful test connection, the system creates your source and prompts you to run an aggregation.

    • If you want to aggregate now, select Aggregate.

      • To see the latest account aggregation history, go to Account Management > Account Aggregation.
      • To see the list of aggregated source accounts, go to Account Management > Accounts.

    • If you want to aggregate later, select Exit. This returns you to the Sources page. Your new source is listed, but contains no accounts or aggregation history yet.

Configuring a Source Using Standard Setup

Use Standard Setup to configure the connector for full feature support.

  1. In the Source Name field, enter a unique and descriptive name for your source. Source names cannot exceed 128 characters.
  2. In the Description field, provide additional details about the source to help distinguish it from similar sources. This field allows a maximum of 2,000 characters.
  3. In the Source Owner field, begin typing the name of an owner. Matches appear after you type two or more letters. For more information, refer to Assigning a Source Owner.

  4. Under Connection Type, select Direct Connection or Flat File.

    • Direct Connection - A direct connection fetches data from the Virtual Appliance Cluster you choose as the application connector for the source. A direct connection configuration allows for real-time updates. For more information about configuring and deploying virtual appliances, refer to the Virtual Appliance Reference Guide.
    • Flat File - Select the flat file if no connector is available, or if another system restricts the connection. This option allows only reading and aggregating data as a generic/delimited application. Provisioning activity is unsupported, and additional configuration pages like connection settings and aggregation settings are unavailable.

  5. If you selected Direct Connection, in Virtual Appliance Cluster, select the virtual appliance cluster that will be used as the application connector for the source.

  6. (Optional) Select a governance group to grant its members source or role sub-admin level oversight of the source and its access. For more information, refer to Creating and Managing Governance Groups.
  7. If this source represents a primary system containing your organization's personnel records, select the Authoritative Source checkbox. For more information, refer to Creating Identity Profiles.
  8. Select Continue. The source is created, and you are navigated to the Source Setup > Base Configuration page. Continue to configure your connected source there.

Base Configuration

Provide the base configuration parameters. Information you entered in the Create New Source dialog is automatically entered into the fields in the Base Configuration page. You can edit this information if necessary.

  1. Enter a unique name and description for the source.

  2. In the Source Owner dropdown list, select the identity that owns this source.

    • To find a source owner, begin entering their name.

  3. In the Virtual Appliance Cluster dropdown list, select the virtual appliance to use when communicating with your organization's systems. For more information, refer to SailPoint Virtual Appliances.

  4. (Optional) If enabled for your organization, select the Use a Credential Provider checkbox to manage the source's authentication using a credential provider.

    Note

    To add a credential provider, go to Admin > Connections > Credential Providers. For more information about credential providers, refer to Credential Providers.

  5. Configure the authentication to allow SailPoint to connect to the source. Refer to Connection Settings for more information.

  6. (Optional) In the Governance Group for Source Management dropdown list, select a governance group to associate with this source. For more information about governance groups, refer to Associating Governance Groups with a Source.

  7. (Optional) Choose whether to enable or disable provisioning for the source. Provisioning is disabled by default.

    • Enable Provisioning - Set the toggle to Enabled to allow the source to create, update, and deactivate accounts in the connected source system.

    • Disable Provisioning - Set the toggle to Disabled to disable provisioning for the source. Disabling provisioning will prevent the creation, updating, or deactivating of accounts on this source.

  8. Drag and drop the required files into the Upload Files box, or upload them from your computer.

    Warning

    Ensure that the file you upload is not vulnerable or malicious.

    The following Siebel .jar files are required to upload in the VA cluster:

    • Siebel.jar and SiebelJI_<Language>.jar

    For example, for Siebel CRM with the English language, the following two .jar files are required:

    • Siebel.jar
    • SiebelJI_enu.jar

    The Siebel .jar files are available in the SIEBEL_INSTALLATION_DIRECTORY/siebsrvr/CLASSES directory.

    Note

    Don't upload .jar files for multiple versions of the Siebel server.

  9. Select Save.

Connection Settings

Provide the information required to connect to the Siebel server.

Screenshot

Connection Settings

  1. Select Connection Settings from the menu.
  2. Enter the Hostname where the Siebel server is installed.
  3. Enter the listening port number for the Siebel Connection Broker Port.
  4. Enter the User Name and Password for the target system user account that you want to use for operations.
  5. Enter the Siebel Enterprise Name. For example, SBA_82.
  6. Enter the name of the Siebel Application Object Manager. For example, SCCObjMgr.

  7. Select an Application Language from the list. The Siebel Object Manager displays in the selected language. The connector supports the following languages:

    • English (default)
    • Brazilian Portuguese
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Simplified Chinese
    • Spanish
    • Traditional Chinese

  8. Select Save.

Aggregation Settings

Configure settings related to account aggregation.

Screenshot

Aggregation Settings

  1. Set the Aggregation Timeout in seconds. The default value is 900 seconds (15 minutes).
  2. Select Save.

Advanced Settings

Configure the account and entitlement components, networking, and additional behavioral connection settings.

Screenshot

Advanced Settings Advanced Settings continued Primary Dummy Position ID example Advanced Settings continued

  1. Set the Account Components:

    • Provide the Business Object name. The default value is Employee.
    • Provide the Business Component name. The default value is Employee.

  2. Set the Entitlement Components:

    • Provide the Business Object name. The default value is Position.
    • Provide the Business Component name. The default value is Position.

  3. Enter the Primary Dummy Position ID to replace existing primary and secondary positions if you execute an action to remove all positions from a user.

  4. Select the Transport Protocol used when SailPoint connects to the Siebel server. By default, SailPoint uses TCP/IP.
  5. Select the Encryption method SailPoint uses when transferring data with the Siebel Server. By default, SailPoint uses no encryption. You can select RSA encryption if needed as per your requirement.
  6. Select whether SailPoint uses data Compression when transferring data with the Siebel server. By default, SailPoint compresses the data with ZLIB data compression.
  7. In Enable Status, enter the value to be provisioned as the status for the Enable operation. This overwrites the default value of Active.
  8. In Disable Status, enter the value to be provisioned as the status for the Disable operation. This overwrites the default value of Terminated.
  9. In Retry Error List, enter any errors which may occur during aggregation that would prompt your system to retry the aggregation process. Type the error into the field and then press Enter on your keyboard to save it. Saved errors are displayed below the field. To remove errors, select the X next to their name.
  10. In Active Status List, enter the statuses for an account to be considered Active.
  11. In Invalid Records Error Code List, enter a list of error records that are considered false positive.
  12. Select Save.

Review and Test

Perform a test to confirm the connection to SailPoint.

  1. Go to Review and Test.

  2. Confirm that the entries in each field are correct.

    If you note any mistakes, return to the section and make corrections.

  3. Select Test Connection.

SailPoint Application Onboarding

SailPoint application onboarding enables you to easily onboard new applications and create sources following the successful onboarding of a discovery source. To use this feature, continue to Discovered Applications in the SailPoint user interface.

For more information, refer to Application Onboarding in the SailPoint SaaS documentation.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.