Connecting SailPoint and Webex Control Hub

To connect SailPoint with Webex Control Hub, perform the following tasks:

Adding the Source in SailPoint

To connect to SailPoint, perform the following steps. Once the connection is made, you can configure it to meet your company's needs.

To configure a new source:

1. Sign in to SailPoint.
2. Go to Admin > Connections > Sources.
3. Select Create New.
4. Search for the connector by entering the name in the search box, and then select Actions.

5. In the Actions dropdown list, select the setup method:

   • Express Setup - Quickly create a read-only connection to your target system by providing minimal configurations and authentication. On completion, aggregation is automatically started.

     Note

     Express Setup supports Credential Providers. For information on supported credential providers and configuration, refer to Credential Providers. For more information, contact your SailPoint Customer Service Manager.

   • Standard Setup - Provide detailed basic configuration to create the source. Once the source is created, continue with source setup.

Configuring a Source Using Express Setup

Express Setup minimizes the initial configuration process so you can quickly connect the application and immediately begin aggregating user account and entitlement data.

1. Review the directions and select Start Express Setup.

2. Review the pre-populated Source Name, Source Owner, and Description. To update, select Edit.

   Note

   The source name must be unique. You can change these settings later in the source configuration.

3. (Optional) If enabled for your organization, select the Use a Credential Provider checkbox to manage the source's authentication using a credential provider.

   Note

   To add a Credential Provider in SailPoint, go to Admin > Connections > Credential Providers. For more information about credential providers, refer to Credential Providers.

4. Configure the authentication to allow SailPoint to connect to the source. For more information, refer to the Connection Settings section.

5. Select Finish.

   After a successful test connection, the system creates your source and prompts you to run an aggregation.

   • If you want to aggregate now, select Aggregate.

     • To see the latest account aggregation history, go to Account Management > Account Aggregation.
     • To see the list of aggregated source accounts, go to Account Management > Accounts.

   • If you want to aggregate later, select Exit. This returns you to the Sources page. Your new source is listed, but contains no accounts or aggregation history yet.

Configuring a Source Using Standard Setup

Use Standard Setup to configure the connector for full feature support.

1. In the Source Name field, enter a unique and descriptive name for your source. Source names cannot exceed 128 characters.
2. In the Description field, provide additional details about the source to help distinguish it from similar sources. This field allows a maximum of 2,000 characters.
3. In the Source Owner field, begin typing the name of an owner. Matches appear after you type two or more letters. For more information, refer to Assigning a Source Owner.
4. (Optional) Select a governance group to grant its members source or role sub-admin level oversight of the source and its access. For more information, refer to Creating and Managing Governance Groups.
5. If this source represents a primary system containing your organization's personnel records, select the Authoritative Source checkbox. For more information, refer to Creating Identity Profiles.
6. Select Continue. The source is created, and you are navigated to the Source Setup > Base Configuration page. Continue to configure your connected source there.

Connection Settings

This task enables you to configure the connection between SailPoint and your Webex Control Hub source.

1. Enter the API URL to connect the Webex Control Hub system.
2. Select OAuth 2.0 as the authentication type.
3. Select a Grant Type for OAuth 2.0 authentication.
4. Enter the Token URL to request an access token for a user.
5. Enter the Client ID for the application.
6. Enter the Client Secret to authenticate the client ID.
7. Enter a valid Refresh Token the doesn't expire or which has a long expiration period.
8. Enter the Org ID provided by the application.
9. Select Save.

Activity Insights Settings

SailPoint pulls in activity data in the form of events like user logins, password changes, and content updates within the application. You can view an identity’s activity data within an application to discover trends for that user.

Activity Insights Settings allows you to gather account information and activity data from Webex Control Hub. To enable Activity Insights for the Webex Control Hub application, refer to Prerequisites for more information.

To configure Activity Insights, complete the following:

1. Go to Activity Insights Settings.
2. Select Enable Activity Insights to view access to data insights on source and application activity such as logins and other app-specific events.
3. Select Save.

Aggregation Settings

Provide the following settings requirement for aggregation:

For more information about aggregation, refer to Loading Account Data.

1. In the Account Filter field, enter account filter conditions to define the scope of the account aggregation process.

   For more information for filter, refer to Account Filter.

2. In the Group Filter field, enter group filter conditions needed to define the scope of the group aggregation process.

   For more information for filter, refer to Group Filter.

3. In the Page Size field, enter the number of records to aggregate in a single page when iterating over large datasets. You can set from 1 to 100. The default is 100.

4. Select Save.

Review and Test

Perform a test to confirm the connection to SailPoint.

1. Go to Review and Test.

2. Confirm that the entries in each field are correct.

   If you note any mistakes, return to the section and make corrections.

3. Select Test Connection.

SailPoint Application Onboarding

SailPoint application onboarding enables you to easily onboard new applications and create sources following the successful onboarding of a discovery source. To use this feature, continue to Discovered Applications in the SailPoint user interface.

For more information, refer to Application Onboarding in the SailPoint SaaS documentation.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.