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Provisioning

The Webex Control Hub connector supports provisioning, allowing you to create and manage accounts and entitlements in Webex Control Hub directly from SailPoint.

Prerequisite: Your system is configured for provisioning.

When SailPoint provisions new accounts to the source, it uses the attributes on the Create Account page as instructions or a template for what to include in the account. This page is also referred to as the provisioning policy.

When new access is granted on a source where a user does not already have an account, SailPoint automatically includes account creation in the provisioning. This applies whether provisioning is started from an access request or from an automated role or lifecycle state assignment.

For direct-connect sources, SailPoint automatically creates the account from this configuration. If the source is not configured as a direct-connect source, SailPoint creates and assigns a provisioning task to the source owner and includes the values for the source owner to use in manually creating the account.

Important

This section describes the default Create Account configuration. SailPoint recommends that you work with Services to define a provisioning configuration specific to your company's needs. Be sure to verify large changes to the provisioning policy before implementation. Failure to do so might cause provisioning to fail.

Default Create Account Attributes

Account Attribute Generator Description
userName Identity Attribute The unique identifier for the user and authenticates the user in Webex. This must be set to the user's primary email address. No other user in Webex may have the same userName value and thus is required to be unique within Webex.
userType Static Used to identify the relationship between the organization and the user.
name.honorificPrefix Disable The honorific prefix(es) of the user, or title in most Western languages (e.g., "Ms." given the full name "Ms. Sarah J Henderson, III").
name.givenName Disable The given name of the user, or first name in most Western languages (e.g., "Sarah" given the full name "Ms. Sarah J Henderson, III").
name.middleName Disable The middle name(s) of the user (e.g., "Jane" given the full name "Ms. Sarah Jane Henderson, III").
name.familyName Disable The family name of the user, or last name in most Western languages (e.g., "Henderson" given the full name "Ms. Sarah J Henderson, III").
nickName Disable A casual name of the user. For example, Bob when the user's formal name is Robert.
displayName Disable The name displayed for the user in Webex.
title Disable The user's business title. Examples of a title is "Business Manager". "Senior Accountant", "Engineer" etc.
active Static A Boolean value of "true" or "false" indicating whether the user is active in Webex.
preferredLanguage Disable The user's preferred language.
locale Disable The user's locale which represents the user's currency, time format, and numerical representations.
timezone Disable The user's time zone specified in the IANA timezone timezone format, for example, "America/ Los_Angeles".
profileUrl Disable A fully qualified URL pointing to a page representing the user's online profile.
address.type Disable The type of the address. e.g. 'work', 'home' etc.
addresses.streetAddress Disable The full street address component, which may include house number, street name, P.O. box, and multi-line extended street address information. This attribute MAY contain new lines.
addresses.locality Disable The city or locality component of the user's address.
addresses.region Disable The state or region component of the user's address.
addresses.postalCode Disable The ZIP code or postal code component of the user's address.
addresses.country Disable The country name component of the user's address.

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