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Installing and Configuring AI Assistant

Promote the SailPoint Access Request skill in Now Assist.

Screenshot

SailPoint Service Catalog AI Assistant application menu

  1. Sign in to your ServiceNow instance with the necessary administrative credentials.
  2. In the Filter navigator in the upper-left corner, enter Admin Center and press Enter.
  3. In the Admin Center dropdown list, select Now Assist Admin.
  4. On the left, go to Settings > Now Assist Panel.

  5. In the Summary section of the main panel, select Turn On to enable Now Assist.

    Note

    If the Turn On button is not disabled, the necessary plugin is not installed. Select View available plugin to select and install the required plugin before proceeding with activation.

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