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Uninstalling SailPoint Desktop Password Reset

Follow the steps below to uninstall Desktop Password Reset (DPR) on your system:

Uninstalling Desktop Password Reset on Windows

Desktop Password Reset (DPR) for Windows can be uninstalled using one of the following methods:

Using the Command Prompt

  1. Open the command prompt as an Administrator.

  2. Depending on the operating system, navigate to pathOfDesktopPasswordReset/operatingSystem directory

    where operatingSystem is:

    • For 64-bit:

      x64

  3. Execute the following command:

    • For 64-bit:

      msiexec.exe /x "SailPoint Desktop Password Reset-x64.msi" /quiet

Using the Programs and Features Console

  1. Open Control Panel.

  2. Go to Programs and Features.

  3. Select SailPoint Desktop Password Reset x.x.x.

    Replace x.x.x with your DPR version number.

  4. Select Uninstall.

Uninstalling Desktop Password Reset on macOS

Desktop Password Reset (DPR) for macOS can be uninstalled using one of the following methods:

Using the Interactive Uninstallation

Administrators can run the uninstall script locally on the macOS device.

The uninstall script is located at /Library/PrivilegedHelperTools/DPR.app/Contents/Resources/uninstall.sh

Using the Remote Uninstallation

Administrators can use a Mobile Device Management (MDM) product to run the uninstall script on remote macOS devices.

The uninstall script is located on the remote macOS device at /Library/PrivilegedHelperTools/DPR.app/Contents/Resources/uninstall.sh

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