Skip to content

Amazon Connect Customer Attributes

Schema attributes for resources in the Amazon Connect Customer dataset.

Resource Nodes

Resource name Resource type Resource ID Identity attribute Display attribute
Amazon Connect Customer Instance std:application aws:connectcustomer-instance instanceArn instanceAlias
Amazon Connect Customer Domain std:application aws:connectcustomer-assistant assistantArn name
Amazon Connect Customer AI Agent std:agent aws:connectcustomer-ai-agent aiAgentArn agentName
Amazon Connect Customer Knowledge Base std:capability aws:connectcustomer-knowledge-base knowledgeBaseArn name
Amazon Connect Customer Prompt std:capability aws:connectcustomer-prompt promptArn name
Amazon Connect Customer Guardrail std:capability aws:connectcustomer-guardrail guardrailArn name
Amazon Connect Customer Tool std:capability aws:connectcustomer-tool toolId toolName
Amazon Connect Customer Security Profile std:capability aws:connectcustomer-security-profile securityProfileArn name

For AI agent and capability nodes, type is the SailPoint subtype AGENT, MCP, or TOOL. The category attribute contains the AWS AI agent kind, such as ORCHESTRATION, ANSWER_RECOMMENDATION, or MANUAL_SEARCH. Instance and domain resources don't use the subtype attribute.

Amazon Connect Customer Instance

Resource ID: aws:connectcustomer-instance

Resource type: std:application

Identity attribute: instanceArn

Display attribute: instanceAlias

Attribute Type Description
identity string The Connect instance ARN.
instanceArn string The Amazon Connect instance ARN.
instanceId string The Connect instance ID.
instanceAlias string The display name of the Connect instance.
instanceStatus string The status of the Connect instance.
identityManagementType string The Connect identity management or identity provider type.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.

Amazon Connect Customer Domain

The Amazon Connect console uses domain for the object that the API calls an assistant.

Resource ID: aws:connectcustomer-assistant

Resource type: std:application

Identity attribute: assistantArn

Display attribute: name

Attribute Type Description
identity string The Amazon Connect Customer domain ARN.
assistantArn string The domain / assistant ARN.
assistantId string The domain / assistant ID.
name string The domain / assistant display name.
status string The domain status.
capabilityType string The domain capability type, such as V2.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.

Amazon Connect Customer AI Agent

The connector aggregates one node for each published AI agent version. It doesn't aggregate draft or $LATEST versions. The identity is the version-qualified ARN.

Resource ID: aws:connectcustomer-ai-agent

Resource type: std:agent

Identity attribute: aiAgentArn

Display attribute: agentName

Attribute Type Description
identity string The AI agent ARN. Published versions use a version-qualified ARN. SYSTEM agents that AWS doesn't expose as numbered versions use an unqualified ARN.
aiAgentArn string The AI agent ARN. Published versions use a version-qualified ARN. SYSTEM agents without numbered versions use an unqualified ARN without the :$LATEST suffix.
aiAgentId string The base AI agent ID.
agentName string The AI agent name and version. CUSTOMER agents use {name}:{version}, such as SupportOrchestrator:2. SYSTEM agents use {name}:LATEST.
agentDescription string The AI agent description.
status string The lifecycle status, such as ACTIVE. This attribute isn't a soft-disable setting.
type string The SailPoint subtype. Always AGENT.
category string The AI agent kind, such as ORCHESTRATION, ANSWER_RECOMMENDATION, or MANUAL_SEARCH.
origin string The agent origin: SYSTEM or CUSTOMER.
locale string The agent locale.
versionNumber string The published version number. This value is empty for SYSTEM agents that AWS doesn't expose as numbered versions.
lastModified string The last modification time in ISO-8601 format.
tags string The comma-separated agent tags, such as env:prod,team:support.
roleArn string The Connect instance service role ARN from DescribeInstance.ServiceRole. This value can link to aws:iam-role.
inboundCredentials string The non-secret inbound credential metadata.
suggestedMessages string The suggested messages.
spStatus string The SailPoint-normalized agent status.
spDescription string The SailPoint description, which matches agentDescription.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.

Amazon Connect Customer Knowledge Base

Resource ID: aws:connectcustomer-knowledge-base

Resource type: std:capability

Identity attribute: knowledgeBaseArn

Display attribute: name

Attribute Type Description
identity string The Amazon Connect Customer knowledge base ARN.
knowledgeBaseArn string The Amazon Connect Customer knowledge base ARN.
knowledgeBaseId string The Amazon Connect Customer knowledge base ID.
name string The Amazon Connect Customer knowledge base display name.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.
type string The SailPoint subtype. Always MCP.

Amazon Connect Customer Prompt

Resource ID: aws:connectcustomer-prompt

Resource type: std:capability

Identity attribute: promptArn

Display attribute: name

Attribute Type Description
identity string The Amazon Connect Customer prompt ARN.
promptArn string The Amazon Connect Customer prompt ARN.
promptId string The Amazon Connect Customer prompt ID.
name string The Amazon Connect Customer prompt display name.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.
type string The SailPoint subtype. Always MCP.

Amazon Connect Customer Guardrail

Resource ID: aws:connectcustomer-guardrail

Resource type: std:capability

Identity attribute: guardrailArn

Display attribute: name

Attribute Type Description
identity string The Amazon Connect Customer guardrail ARN.
guardrailArn string The Amazon Connect Customer guardrail ARN.
guardrailId string The Amazon Connect Customer guardrail ID.
name string The Amazon Connect Customer guardrail display name.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.
type string The SailPoint subtype. Always MCP.

Amazon Connect Customer Tool

Resource ID: aws:connectcustomer-tool

Resource type: std:capability

Identity attribute: toolId

Display attribute: toolName

Attribute Type Description
identity string The Amazon Connect Customer tool ID.
toolId string The unique AWS tool ID.
toolName string The Amazon Connect Customer tool display name.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.
type string The SailPoint subtype. Always TOOL.

Amazon Connect Customer Security Profile

Resource ID: aws:connectcustomer-security-profile

Resource type: std:capability

Identity attribute: securityProfileArn

Display attribute: name

Attribute Type Description
identity string The Amazon Connect Customer security profile ARN.
securityProfileArn string The Amazon Connect Customer security profile ARN.
securityProfileId string The Amazon Connect Customer security profile ID.
name string The Amazon Connect Customer security profile display name.
awsRegion string The AWS region where the resource resides.
awsAccountId string The AWS account ID where the resource resides.
spBusinessApplication string The SailPoint business application. Always Amazon Connect Customer.
type string The SailPoint subtype. Always TOOL.
Resource name Resource type Resource ID Identity form
Amazon Connect Customer Domain Belongs To Instance std:access aws:connectcustomer-assistant-belongs-to-instance aws:connectcustomer-assistant-belongs-to-instance#{Assistant ARN}#{Instance ARN}
Amazon Connect Customer AI Agent Belongs To Domain std:access aws:connectcustomer-agent-belongs-to-assistant aws:connectcustomer-agent-belongs-to-assistant#{AI Agent ARN}#{Assistant ARN}
Amazon Connect Customer AI Agent Uses Knowledge Base std:access aws:connectcustomer-agent-uses-knowledge-base aws:connectcustomer-agent-uses-knowledge-base#{AI Agent ARN}#{Knowledge Base ARN}
Amazon Connect Customer AI Agent Uses Prompt std:access aws:connectcustomer-agent-uses-prompt aws:connectcustomer-agent-uses-prompt#{AI Agent ARN}#{Prompt ARN}
Amazon Connect Customer AI Agent Uses Guardrail std:access aws:connectcustomer-agent-uses-guardrail aws:connectcustomer-agent-uses-guardrail#{AI Agent ARN}#{Guardrail ARN}
Amazon Connect Customer AI Agent Uses Tool std:access aws:connectcustomer-agent-uses-tool aws:connectcustomer-agent-uses-tool#{AI Agent ARN}#{Tool ARN}
Amazon Connect Customer AI Agent Has Security Profile std:access aws:connectcustomer-agent-has-security-profile aws:connectcustomer-agent-has-security-profile#{AI Agent ARN}#{Security Profile ARN}
Amazon Connect Customer AI Agent Uses Role std:access aws:connectcustomer-agent-uses-role aws:connectcustomer-agent-uses-role#{AI Agent ARN}#{Role ARN}

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.