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Connecting SailPoint and Atlassian Data Center

To connect SailPoint with Atlassian Data Center, perform the following tasks:

Adding the Source in SailPoint

To connect to SailPoint, perform the following steps. Once the connection is made, you can configure it to meet your company's needs.

Important

By default, the provisioning feature is disabled, and the connector only supports read-only operations. To support provisioning operations, you must manually enable the feature in the source configuration.

To configure a new source:

  1. Sign in to SailPoint.
  2. Go to Admin > Connections > Sources.
  3. Select Create New.
  4. Search for the connector by entering the name in the search box, and then select Configure.
  5. In the Source Name field, enter a unique and descriptive name for your source. Source names cannot exceed 128 characters.
  6. In the Description field, provide additional details about the source to help distinguish it from similar sources. This field allows a maximum of 2,000 characters.
  7. In the Source Owner field, begin typing the name of an owner. Matches appear after you type two or more letters. For more information, refer to Assigning a Source Owner.
  8. Under Connection Type, select Direct Connection or Flat File.

    • Direct Connection - A direct connection fetches data from the Virtual Appliance Cluster you choose as the application connector for the source. A direct connection configuration allows for real-time updates. For more information about configuring and deploying virtual appliances, refer to the Virtual Appliance Reference Guide.
    • Flat File - Select the flat file if no connector is available, or if another system restricts the connection. This option allows only reading and aggregating data as a generic/delimited application. Provisioning activity is unsupported, and additional configuration pages like connection settings and aggregation settings are unavailable.
  9. If you selected Direct Connection, in Virtual Appliance Cluster, select the virtual appliance cluster that will be used as the application connector for the source.

  10. (Optional) Select a governance group to grant its members source or role sub-admin level oversight of the source and its access. For more information, refer to Creating and Managing Governance Groups.
  11. If this source represents a primary system containing your organization's personnel records, select the Authoritative Source checkbox. For more information, refer to Creating Identity Profiles.
  12. Select Continue. The source is created, and you are navigated to the Source Setup > Base Configuration page. Continue to configure your connected source there.

Base Configuration

Provide the base configuration parameters. Information you entered in the Create New Source dialog is automatically entered into the fields in the Base Configuration page. You can edit this information if necessary.

  1. Enter a unique name and description for the source.
  2. In the Source Owner dropdown list, select the identity that owns this source.

    • To find a source owner, begin entering their name.
  3. In the Virtual Appliance Cluster dropdown list, select the virtual appliance to use when communicating with your organization's systems. For more information, refer to SailPoint Virtual Appliances.

  4. (Optional) If enabled for your organization, select the Use a Credential Provider checkbox to manage the source's authentication using a credential provider.

    Note

    To add a credential provider, go to Admin > Connections > Credential Providers. For more information about credential providers, refer to Credential Providers.

  5. Configure the authentication to allow SailPoint to connect to the source. Refer to Connection Settings for more information.

  6. (Optional) In the Governance Group for Source Management dropdown list, select a governance group to associate with this source. For more information about governance groups, refer to Associating Governance Groups with a Source.

  7. (Optional) Choose whether to enable or disable provisioning for the source. Provisioning is disabled by default.

    • Enable Provisioning - Set the toggle to Enabled to allow the source to create, update, and deactivate accounts in the connected source system.

    • Disable Provisioning - Set the toggle to Disabled to disable provisioning for the source. Disabling provisioning will prevent the creation, updating, or deactivating of accounts on this source.

  8. Select Save.

Connection Settings

Provide the information required for SailPoint to connect and interact with Atlassian Data Center.

Screenshot

Connection Settings

Choose the appropriate Authentication Type and provide the information required to connect and interact with the source.

The following Authentication Types are supported:

  • Basic Authentication
  • Personal Access Token Authentication

Basic Authentication

Screenshot

Basic Authentication connection settings

  1. Provide the Host URL for the source. For example:

    https://contoso.example.com:8443/Atlassian

  2. Enter the Username and Password to authenticate with the source.

  3. Select Save.

Personal Access Authentication

Screenshot

Personal Access Token connection settings

  1. Provide the Host URL for the source. For example:

    https://contoso.example.com:8443/Atlassian

  2. Enter the Personal Access Token to authenticate with the source.

  3. Select Auto Refresh Personal Access Token to enable the connector to create a new personal access token automatically before the current token expires.
    • Enter your Token Name. Token Name must be unique and contain no more than 30 characters.
    • In the Days until Expiry field, enter the number of days after which the token will expire. The default is 90 days. The minimum value is 1 and the maximum value is 365.
  4. Select Save.

Additional Settings

On the Additional Settings page, configure the advance settings as well as aggregation settings.

Note

SailPoint recommends that you do not change the default settings. Changing the settings could result in performance issues.

Aggregation Settings

In the Additional Settings > Aggregation Settings section, configure the aggregation settings such as filter and page size. Use a semicolon delimiter to add multiple filter conditions.

For more information about aggregation, refer to Loading Account Data.

Screenshot

Additional Settings aggregation Additional Settings

  1. (Optional) Select Include Inactive Accounts to aggregate inactive users as well.
  2. (Optional) Enter Account Filter to filter the accounts during aggregation. Only strings are supported as a filter condition. For multiple conditions, use a semicolon delimiter. For example, use the following to retrieve only those accounts with a display name that starts with john or chris.

    john;chris

  3. (Optional) In the Page Size field, enter the number of records per page. The default is 50 records per page. The minimum value is 1 and the maximum is 1000.

  4. Enable Aggregate Accounts from File to aggregate accounts from Atlassian Data Center Version 10.X and later.
  5. Enable Use Data Center Host Configuration for SFTP to apply the Data Center host settings( SFTP Host, Username and Password) for establishing a secure SFTP configuration.
  6. In SFTP Host, enter the Host Name/IP address of the server.
  7. In SFTP Port, enter the port number to connect to server.
  8. Enter the Username to log into the SFTP server during file transfer.
  9. Enter the Password to authenticate to the SFTP server during file transfer.
  10. In Location of Account Details File field, enter the absolute path.

    /C:/Data/Accounts/<filename>.csv

Advanced Settings

In the Additional Settings > Advanced Settings section, you can provide settings for Thread Count and Connection Timeout.

Screenshot

Advanced Settings

  1. (Optional) In the Thread Count field, enter the maximum number of threads for account aggregation. The default is 8.
  2. (Optional) Enter the Connection Timeout in minutes to hold the HTTP connection with the Atlassian system in an idle state. The default is 1.
  3. Select Save.

Review and Test

Perform a test to confirm the connection to SailPoint.

  1. Go to Review and Test.
  2. Confirm that the entries in each field are correct.

    If you note any mistakes, return to the section and make corrections.

  3. Select Test Connection.

SailPoint Application Onboarding

SailPoint application onboarding enables you to easily onboard new applications and create sources following the successful onboarding of a discovery source. To use this feature, continue to Discovered Applications in the SailPoint user interface.

For more information, refer to Application Onboarding in the SailPoint SaaS documentation.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.