Troubleshooting IAG Bridge

Enable/Disable Operation Is Not Supported with GRC IAG Integration Error

The following error displays: Enable/Disable operation is not supported with GRC IAG integration (when Enable IAG option is selected).

Resolution: Work with Services to write the before provisioning rule to handle leaver use cases.

No Cloud Groups Are Synced to the SailPoint Platform

Resolution: Make sure to run the repository sync job for the particular connector in SAP GRC. The SailPoint connector picks data from the GRAC* tables.

The Access Request Is Shown in Queued Status for a Long Time

Resolution: Ensure the Provisioning job in IAG Bridge is recurrently scheduled.

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