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Introduction to IQService

IQService, also referred to as the Integration Service, is a native Windows service that enables SailPoint to participate in a Windows environment and access information only available through Windows APIs. It is a lightweight service that must be installed on any supported Windows Server that has connectivity to the target systems you want to manage in SailPoint.

Note

The latest version of IQService is IQService-May-2025.

The following figure shows the communication flow of IQService with various end systems. A single IQService instance can serve multiple sources of the same or different source types. For enhanced performance, SailPoint recommends setting up separate instances for each of the sources. IQService supports setting up multiple instances on the same system, though these instances share the same system resources and it might degrade performance.

Communication flow of IQService with various end systems.

Securing all communications coming in and going out from IQService is very crucial to ensure overall security of the solution and data integrity. For more information, refer to IQService Security Considerations. IQService executable and libraries are digitally signed to ensure integrity of the files.

Supported Sources

Active Directory

  • Provisioning operations
  • Managing Exchange
  • Managing Skype
  • Managing (Read\Write) terminal service attributes
  • Before and After script
  • Shared Mailbox Management

Azure Active Directory

  • Before and After script
  • Exchange Online management

HCL Domino (IBM Lotus Domino)

  • Password management
  • ID Vault operations
  • Delta aggregation
  • Before and After script

Microsoft SharePoint Online

  • Before and After script

Microsoft SharePoint Server

  • Test Connection
  • Account Aggregation
  • Entitlement Aggregation
  • Provisioning operations
  • Before and After script

Windows Local Source

  • Test Connection
  • Account Aggregation
  • Entitlement Aggregation
  • Provisioning operations
  • Before and After script

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