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Machine Account Attributes

Machine Account Provisioning Attributes

The following table lists the attributes in the machine account creation template, including the generator and description for each attribute.

Attribute Label Type Required Initial Value
user_type UserType string Yes static (agent)
email Email string Yes static (Enter Email For Machine Account)
first_name Firstname string Yes static (Enter First Name For Machine Account)
last_name Lastname string Yes static (Enter Last Name For Machine Account)
roles Roles string Yes static (Enter Role As roleId:assignment_scope e.g. 12345:entire_helpdesk)
job_title JobTitle string No disable
secondary_email SecondaryEmail string No disable
work_phone_number WorkPhoneNumber number No disable
can_see_all_tickets_from_associated_departments Can See All Tickets From Associated Departments boolean No disable
reporting_manager_id Reporting Manager ID number No disable
address Address string No disable
time_zone Time Zone string No disable
time_format Time Format string No disable
language Language string No disable
location_id Location ID string No disable
background_information background_information string No disable

For more information, refer to Machine Identity Security Overview.

Classification

The Classification attribute is used to identify and categorize the account as a machine account. This connector includes the userType attribute for classification. The generator is Disable by default.

  • Attribute name - UserType
  • Value - Communication, Reference, Service, System

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