Skip to content

Provisioning

The Guidewire ClaimCenter SaaS connector supports provisioning, allowing you to create and manage accounts and entitlements in Guidewire ClaimCenter directly from SailPoint.

Prerequisite: Your system is configured for provisioning.

When SailPoint provisions new accounts to the source, it uses the attributes on the Create Account page as instructions or a template for what to include in the account. This page is also referred to as the provisioning policy.

When new access is granted on a source where a user does not already have an account, SailPoint automatically includes account creation in the provisioning. This applies whether provisioning is started from an access request or from an automated role or lifecycle state assignment.

For direct-connect sources, SailPoint automatically creates the account from this configuration. If the source is not configured as a direct-connect source, SailPoint creates and assigns a provisioning task to the source owner and includes the values for the source owner to use in manually creating the account.

Important

This section describes the default Create Account configuration. SailPoint recommends that you work with Services to define a provisioning configuration specific to your company's needs. Be sure to verify large changes to the provisioning policy before implementation. Failure to do so might cause provisioning to fail.

Default Create Account Attributes

Account Attribute Type Generator Description
username String Identity Attribute - SailPoint User Name (uid) The user's username.
firstName String Identity Attribute - Given Name (firstname) The user's first name.
lastName String Identity Attribute - Family Name (lastname) The user's last name.
active Boolean Static The user's active status.
employeeNumber String Identity Attribute - Employee Number (identificationNumber) The employee number assigned to the user.
vacationStatus String Static The user's vacation status. For example: atwork, onvacation, inactive.
workPhoneCountryCode String Disable The user's work phone country code.
workPhoneNumber String Disable The user's work phone number.
companyName_Ext String Static The user's company typelist value. Provide the typelist code. For example: CGIC.
externalCompany_Ext String Static The user's external company typelist value. Provide the typelist code. For example: EXTCO.
language_Ext String Static The user's language typelist value. Provide the typelist code. For example: en_CA.
state_Ext String Static The user's state or province typelist value. Provide the typelist code. For example: ON.
country_Ext String Static The user's country typelist value. Provide the typelist code. For example: CA.
hrSupervisor_Ext String Static The user's HR supervisor reference value. Provide the Guidewire user id. For example: cc:18304.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.