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Behavioral Changes

There are certain expected behaviors on the Duo source after you aggregate the accounts.

  • On the Duo source system, the last login details for some of the users are displayed as Never authenticated, if those users are not enrolled. In this case, during aggregation, the last_login on the Duo source is displayed as blank for that account.
  • Provisioning on AD_SYNC user(s) on Duo system fails with an error message, because the Directory Sync users cannot be modified.
  • The following table indicates the status of users and administrators from the Duo managed system on the Duo source:
Type Status
Duo User
Status on Duo Managed System Status on the Duo Source
Active Enabled
Bypass Enabled
Disabled Disabled
Locked Out Locked
Duo Administrator
Status on Duo Managed System Status on the Duo Source
Active Enabled
Disabled Disabled
Pending Activation Disabled

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