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Provisioning

The Coupa SaaS connector supports provisioning, allowing you to create and manage accounts and entitlements in Coupa directly from SailPoint.

Prerequisite: Your system is configured for provisioning.

When SailPoint provisions new accounts to the source, it uses the attributes on the Create Account page as instructions or a template for what to include in the account. This page is also referred to as the provisioning policy.

When new access is granted on a source where a user does not already have an account, SailPoint automatically includes account creation in the provisioning. This applies whether provisioning is started from an access request or from an automated role or lifecycle state assignment.

For direct-connect sources, SailPoint automatically creates the account from this configuration. If the source is not configured as a direct-connect source, SailPoint creates and assigns a provisioning task to the source owner and includes the values for the source owner to use in manually creating the account.

Important

This section describes the default Create Account configuration. SailPoint recommends that you work with Services to define a provisioning configuration specific to your company's needs. Be sure to verify large changes to the provisioning policy before implementation. Failure to do so might cause provisioning to fail.

For more information on the provisioning attributes, refer to Provisioning Attributes.

Provisioning Attributes

The following lists the provisioning attributes:

Attribute Name Description
login The user's login name
firstname The user's first name
middlename The user's middle name
lastname The user's last name
sso-identifier The user's single sign-on ID (SSO ID)
authentication-method Authentication method for user. For example, coupa_credentials or saml
email The user's email address
generate-password-and-notify Specifies whether to generate a password and notify the user to create a new one. This is only required when you are trying to create a Coupa user with the authentication method set as Coupa Credentials.
active The user's active status

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