Troubleshooting

If you encounter any of the following issues or errors, SailPoint recommends that you follow the guidance provided below to resolve the error before contacting SailPoint Support.

For issues or errors that are not addressed in this connector guide, refer to the following resources for troubleshooting information:

• SailPoint Identity Services Documentation
• SailPoint Support Knowledge Base
• SailPoint Developer Community

Debug Logs

For information about managing additional source settings, including debug logging and downloading connector logs, refer to Managing Additional Settings.

Test connection fails

Resolution: Verify the Argo CD Server URL, Argo CD API Token, TLS trust, and network access from SailPoint to your Argo CD endpoint. Confirm the token is not expired and has permissions to call the required Argo CD APIs.

Machine identity aggregation returns no data

Resolution: Confirm dataset aggregations are started or scheduled under Dataset Management for argocd:local-user and argocd:project-token, and that the token account can read the required Argo CD APIs.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint’s official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.