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Integrating SailPoint with Upstash

Upstash is a serverless data and messaging platform for developers. It provides Redis, Vector, QStash, Workflow, Search, and related services, along with team-based collaboration and a Developer API for programmatic administration of account resources. This document provides the instructions required to configure a new direct connection between SailPoint and Upstash. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The Upstash connector supports the following:

Account Management

  • Aggregate Accounts (Team Members)

Entitlement Management

  • Aggregate Entitlements (Teams)

Note

This connector is read-only. It supports account and entitlement aggregation for Quick Compliance. Provisioning, de-provisioning, and write operations are not supported in this release.

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Before configuring the Upstash connector, ensure you have Developer API access from a native Upstash account with appropriate permissions.

  1. Sign in to the Upstash Console with a native Upstash account.
  2. Go to Settings > Developer API.
  3. Select Create API Key.

  4. Configure the API key as follows:

    • API Name: Enter a unique name for the SailPoint integration key.
    • Permissions: Select Read/Write or ReadOnly.
    • Expiration: Select an expiration period (for example, 7 Days, 30 Days, or as offered in the console).

  5. Create the key, then download or copy it immediately. Upstash does not store or redisplay the key after creation for security reasons.

  6. Store the key securely.
  7. Record the following values for SailPoint configuration:
    • Base URL
    • Username (Upstash account email)
    • Password (Developer API key)

Note

  • The Developer API is available only to native Upstash accounts. Accounts created through third-party platforms such as Vercel or Fly.io are not supported.
  • The connector authenticates all Developer API requests using HTTP Basic authentication. The Upstash account email is the username and the API key is the password (EMAIL:API_KEY).
  • The API key is scoped to the Upstash account that created it. Team and member visibility is limited to the teams that account can access through the Developer API.
  • If the key is configured with an expiration period, renew it before expiry to avoid failed connection tests or aggregation jobs.

Required Permissions

API Key Permissions

Any native Upstash account user can create Developer API keys from Settings > Developer API. Use a dedicated key for SailPoint aggregation and keep it separate from other applications.

Permission Access Scope Recommended Use
ReadOnly Read access to Developer API resources available to the authenticated account, including teams and team members Preferred for Quick Compliance aggregation
Read/Write Read and write access to Developer API resources available to the authenticated account Not required for this read-only connector release

Recommendation: Use a ReadOnly Developer API key for SailPoint aggregation. Read/Write is unnecessary for this connector and increases risk if the key is exposed.

Team Role Permissions

Upstash uses fixed team roles. Role values are predefined and cannot be customized. When inviting or adding a member, one of the following roles must be selected.

Note

These roles exist in the Upstash product but are not aggregated by this connector.

Role Permissions
Owner Full Admin access, plus the unique ability to delete the team. Automatically assigned to the user who created the team and cannot be assigned to other members.
Admin Full access, including adding and removing members, managing databases, and managing payment methods.
Dev Can create, manage, and delete databases. Cannot manage users or payment methods.
Finance Can manage payment methods only. Cannot manage databases or users.
Read Only View-only access to team resources. Cannot manage databases, users, or payment methods.

Note

  • Only Owners and Admins can add or remove team members.
  • To change a member's role, remove the member and add them again with the desired role.
  • Pending invitations do not grant team access until accepted.
  • For reliable aggregation of teams and members through the Developer API, use a key created by an account with sufficient team visibility (typically an Owner or Admin of the relevant teams).

Key Implementation Notes

  • Accounts are identified and correlated by Email.
  • Team membership is aggregated through the multi-valued Teams entitlement.
  • Developer API keys are account-scoped. Authentication uses the account email and API key together through HTTP Basic auth. The key can only access teams visible to that account through the Developer API.
  • Prefer ReadOnly keys for this connector. Set an appropriate expiration period and renew keys before they expire.
  • Partition aggregation discovers teams first, then aggregates members per team. This allows each team membership relationship to be processed correctly during account aggregation.
  • Rate limits and key usage: Use separate Developer API keys per application where possible. If aggregation fails due to throttling or repeated API errors, reduce concurrency or adjust aggregation schedules and retry later.
  • Developer API availability: Only native Upstash accounts are supported. Third-party platform accounts cannot use the Developer API required by this connector.
  • Upstash team roles are not aggregated by this connector.
  • Renew API keys before expiration to avoid aggregation failures.

References

For more information, refer to the following resources:

Note

The linked document is not maintained by SailPoint and is subject to change without notice.