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Integrating SailPoint with TrackingTime

TrackingTime is a no-code platform for building mobile forms, apps, and workflows tailored to field data collection and business process automation. It enables organizations to digitize operations by creating custom solutions for inspections, checklists, job dispatch, and real-time reporting, without writing code. This document provides instructions to configure a new direct connection to an TrackingTime source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The TrackingTime connector supports the following:

Account Management

  • Aggregate Accounts

Entitlement Management

  • Aggregate Roles, Groups, and Projects (Roles and Groups are retrieved as part of the account aggregation)

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

  1. Sign in to TrackingTime as an Administrator.
  2. Go to Profile Settings > App Passwords.
  3. Select Add Password to generate a new App Password.
  4. Provide a descriptive name for the password.
  5. Generate and securely store the App Password. You’ll need it for API authentication.
  6. Note the Account ID required for API endpoint configuration.

For authentication details, refer the TrackingTime API Documentation.

Note

The linked document is not maintained by SailPoint and is subject to change without notice.

Required Permissions

  • The service account must have at least a Manager or Project Manager role in TrackingTime to access user and project APIs.
  • The account must remain active. Otherwise, API access will become invalid.